Galane Kenasa Arbas

E mail: ad2ef7@r.postjobfree.com

Phone number – 737-***-****

Personal Profile

Highly customer focused and organized individual who has worked in various customer facing roles where the ability to build rapport and effectively communicate has been fundamental. As an efficient, productive and focused person, I am able to work well in all environments and thrive well in busy settings where the need to remain professional and courteous is maintained at all times. Employment History

Megenagna Mart and café Receptionist and chef Jan. 2023- Up to date

• Welcoming guests to the restaurant in a polite, friendly and helpful manner..

• Answering telephone inquiries promptly & professionally & transferring calls on.

• Dealing with and resolving customer complaints. Checking function sheets.

• Ensuring all relevant paperwork has been completed for a smooth handover at the end of your shift.

Horseshoe Bay Resort Pastry chef Oct 2022– Jan 2023

• Prepare cakes, breads, cookies, and other confectionary items.

• Maintain inventory of ingredients, cutlery, and kitchen equipment

• Develop customized recipes for special events.

• Ensure quality and sanitation standards of food and working area.

• Coordinate with vendors for procurement of material at cost-effective prices Education

• Diploma In Information Technology from Ethiopia. Skills

• Advanced IT skills

• Customer Service

• Data Entry

Personal Interests

• Reading different books, Enjoy all sports particularly. References

Available on request