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Systems Analyst Desktop Support

Location:
Tracy, CA
Posted:
January 03, 2024

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Resume:

NIRMAL SINGH JOHAL

*** *. ****** **, ******** House CA 95391

650-***-**** (mobile)

SPECIALTIES

Cardiology PACS, GE, Merge, Philips

Radiology PACS: GE, Merge, Philips, Sectra

VNA: Philips and Fuji

EXPERIENCE

Stanford Children’s Health, Palo Alto, CA

Systems Analyst III, April 2016 -Present

Strong HL7 and DICOM knowledge.

Support of system interfaces, modalities, and end users.

Administering and managing 30 plus applications and 100 plus servers for imaging and informatics.

Imaging applications include Radiology PACS, Cardiovascular PACS, PS360 Voice Dictation,

Hemodynamics, DICOM routers, Image sharing platforms, and various ancillary imaging applications.

Experience with multiple vendors: Merge, Sectra, Nuance, Syngo, Philips, Paceart, St. Jude Workmate,

DICOM Systems, LifeImage, Ambra, Dolphin, eUnity, Epic, etc.

Project management of upgrades and implementations for various imaging applications:

Merge Cardiology PACS

Merge Hemodynamics

Merge Cardio

Medtronic Paceart

VNA Implementation

Stanford Health Care, Palo Alto, CA

Cath Angio & Vascular Systems Analyst II & Bio-Med Tech, Oct 2006 – April 2016

Maintain server administration documentation and logs

Perform system QA of the Hemodynamic applications and Cardiology PACS

Design and maintain workflows for nominating outside exams to Cardiology PACS using LifeImage software

Develops and generates reports from database for department leadership to support decision making

Primary support for GE Cardiology PACS CVIS, and CA1000 workstations

Primary GE DMS, GE Mac-Lab and GE ComboLab applications administrator for 18 Cath Lab Rooms.

Perform End to End system testing from EPIC to GE Maclab & Combolab, GE DMS. Looking at HL7 messages within systems and monitoring Error and interface Queues.

Coordinates the installation of equipment workstations, monitors, printers, and upgrades to clinical equipment related to project implementation

Works with Information Systems to ensure the proper network, modality, and physical/environment infrastructures are in place to initiate and support optimal utilization of applications

Provide weekly status report to the IT Application Lead

Assures functioning of integrated systems and interfaced equipment

Serves as operational point person for IT related issues and resolution.

Worked with project to migrate images from GE PACS to Philips PACS for Cardiology.

Stanford Heatlh Care, Palo Alto, CA

Desktop Support, Feb 2001 – Oct 2004

Perot Systems (Stanford Health Care), Palo Alto, CA

Desktop Support, Oct 2004 – Oct 2006

Provide desktop support to >500 users in mixed environment of Win2000 and NT

Perform backups, add and remove users from domain, setup VPN access

Install software packages on servers

Configure TCP/IP protocol

Monitor LAN and WAN connectivity

Set up and configure network printers on NT and NetWare environment

Use JetAdmin to troubleshoot and maintain all network printers

ValleyCare Health System, Livermore, CA

Desktop Support. Feb 2000 – Feb 2001

Help end users resolve PC or AS400 problems over the phone

Provide desktop support to >200 users on NetWare and NT

Set up and configure network printers on NT and NetWare environment

EDUCATION

Porterville College, Porterville, CA

Transfer student 1996-Dec. 1997

Major: Health & Science (BS)

Course work: Human Anatomy, Microbiology, and Chemistry.

College of the Sequoia, Visalia, CA

Transfer student 1993-1997

Major-Health & Science (BS) attending prerequisite classes for the Program

Completed 6-month certificate AUTO CAD program.

AA Degree in May 1997, Deans List



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