Technical Support Sales Associate

JOMY EBREO ARANAS

Purok-* Barangay Hinaplanon Iligan City 9200

Phone: 099******** / 099********

Email: *************@*****.***

Work experiences:

Telus International Philippines

Operations Technical Support

October 17, 2018, to March 22, 2021

- Provided outstanding technical support for email service-related concerns.

- Resolved basic troubleshooting issues with email protocols.

- Optimized member computers, installing the latest antivirus software for security.

HKT Teleservices

Customer Representative 1

January 12, 2018, to June 27, 2018

- Evaluated teachers aspiring to teach English as a second language to Chinese students.

Convergys Philippines

Sales Associate 1

November 14, 2015, to May 17, 2016

- Provided excellent solutions to customer issues regarding cable, internet, and phone services.

Emilio S. Lim Appliance Center

Sales Promoter 2013 to 2015

In a Jiffy Enterprise / Wow Videoke Philippines

Sales Promoter 2010 to 2013

SM Cinemas SM Group of Companies

May 09, 2009, to November 20, 2009

Certificates and Trainings

Saint Augustine School of Nursing

Professional Caregiver Course (830 hours)

Graduated: February 26, 2007

Elpidio Quirino High School

2001 to 2004

Bacood Elementary School

1995 to 2000

TESDA Online Program Certification Food and Beverages Services NCII

Introduction to food and beverage services.

Educational Background

Tahanan ni Maria (Home for the Aged Foundation, Inc.) - Certification Issued: February 26, 2007

Red Cross Pasig Chapter

Basic Life Support (BLS)

Standard First-Aid

TESDA Online Program Certification Housekeeping NCII

Skills in housekeeping, dealing with intoxicated guests, guest room and laundry services, valet services.

TESDA Online Program Certification Food and Beverages Services NCII

Introduction to food and beverage services.

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