ALEXANDRE PETION SALES ASSOCIATE

475-***-**** ● ad2e0u@r.postjobfree.com ● Waterbury, CT 06708 Dedicated, adaptable worker, and detail-oriented professional, with excellent communication, time management, and computer skills, in addition to workflow prioritization. Proven knowledge and experience of five years. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking and diligent by my peers--as well as management--I can be relied upon to help your company achieve its goals.

EXPERIENCE

Sales Associate Walgreens, Waterbury, CT

JUL '15 - JUL '21

Maintained CRM database, entering new and updated prospect and customer information for use by sales personnel.

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● Cross-trained with other store departments and areas, supporting overall retail operations.

● Engaged with guests to understand and anticipate customer service needs.

● Operated cash register and POS to process sales transactions and handle payments.

● Liaised with management to communicate customer feedback and recommendations.

● Alerted management to potential security issues, supporting loss prevention and reducing shrink.

● Promoted visual presentation standards by keeping store replenished.

● Performed cleaning tasks, keeping store neat and organized.

● Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards

● Greeted and escorted customers to product racks and shelves to assist with finding merchandise.

● Followed checklist to complete retail store opening and closing activities.

● Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.

● Used knowledge of company products and services to recommend solutions to customers.

● Stayed current on customer trends and requirements.

● Trained new employees on company policies and strong sales techniques.

● Responded promptly to customer queries to increase overall satisfaction. EDUCATION

Wilby High School, Waterbury, CT

JUN '13

High School Diploma

SKILLS

Self-Checkout Assistance Retail Loss Prevention Teamwork and Collaboration Stocking and Receiving Customer Needs Assessment Cash Handling Customer Service Store Opening and Closing Verbal and Written Communication Returns and Refunds Cash Register Operations Social Perceptiveness Merchandising Productivity Maximization Credit and Cash Transactions Retail Store Operations Retail Knowledge Speaking Clearly Sales Communications

REFERENCES

Rebecca Garner

WALGREENS

Manager Store Manager

860-***-****

ad2e0u@r.postjobfree.com

Marie Petion

AMAZON

Associate Mother

ad2e0u@r.postjobfree.com

COMMUNITY SERVICE

Custodian WOW NRZ COMMUNITY LEARNING CENTER, Waterbury, CT JUL '10 - AUG '10

● Service, clean, or supply restrooms.

● Gather and empty trash.

● Clean building floors by sweeping, mopping, scrubbing, or vacuuming. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

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● Strip, seal, finish, and polish floors.

● Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees. Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.

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