Post Job Free

Resume

Sign in

Sales Representative Customer Service

Location:
Miami, FL
Salary:
75,000
Posted:
January 03, 2024

Contact this candidate

Resume:

David Garcia

Pompano Beach, FL

ad2e0i@r.postjobfree.com

+1-954-***-****

Experienced sales and marketing with over 20 years of experience in sales. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Work Experience

Marketing and Sales

Michael's Auto Sales - Hallandale Beach, FL

November 2021 to May 2023

In charge of the complete sales process qualifying chooseing from inventory and finalizing the deal. Also marketing to bring new clients in.

Sales Representative

Carite - Oakland Park, FL

November 2019 to April 2020

● Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.

● Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.

● Helped resolve client problems quickly with superior customer service.

● Identified client needs, built relationships and overcame objections to drive sales.

● Communicated with customers to understand needs and recommend appropriate solutions.

● Recommended accurate and effective solutions to customers after identifying problems. Sales Representative Supervisor

Autoshow Sales And Service. - Plantation, FL

October 2016 to October 2018

● Used car market tactics to sell used inventory to customers and trained employees on sales protocols.

● Monitored sales team performance and provided

Sales Representative

Coral Springs Auto Mall / BUICK GMC. - Coral Springs, FL October 2014 to October 2016

● Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.

● Implemented marketing and sales campaigns to effectively brand Product.

● Exceeded sales goals by 20% to increase revenue and facilitate selling of Product.

● Retained excellent client satisfaction ratings through customer service and great relations.

● Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

● Cultivated sales and new business opportunities in new markets to achieve bottom-line results. Sales and Marketing Manager

Coral Palm Auto Sales. - Fort Myers, FL

April 2010 to July 2014

● Increased sales 20% by offering advice on purchases and promoting additional products.

● Conducted product demonstrations to highlight features and redirect objections to positive aspects.

● Listened to customer needs and desires to identify and recommend optimal products.

● Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in special products.

Sales Representative

Coral Springs Auto Mall / Used Dept.. - Coral Springs, FL April 2007 to March 2010

● Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.

● Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.

Location Manager

Sonny's Car Wash. - Plantation, FL

May 2003 to February 2007

● Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.

● Devised and implemented product strategies for filling market gaps and driving consistent sales.

● Proactively managed client correspondence and recorded all tracking and communications.

● Created and executed reorganization plan, training and development programs and implemented process improvements.

● Trained and mentored all new managers sales representatives and trainers.

● Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Sales Representative

Fairbanks Dodge. - Coconut Creek, FL

January 2001 to March 2003

● Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.

● Devised and implemented product strategies for filling market gaps and driving consistent sales.

● Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

● Proactively managed client correspondence and recorded all tracking and communications.

● Developed and delivered engaging sales presentations to convey product benefits. Store Manager

Oak Tree - Boynton Beach, FL

August 1993 to September 2000

● Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.

● Analyzed and interpreted store trends with Software to facilitate planning.

● Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.

● Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

● Created work schedules according to sales volume and number of employees.

● Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

● Supervised guests at front counter, answering questions regarding products.

● Managed inventory control, cash control and store opening and closing procedures.

● Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of sales men and detail crew.

● Minimized on-site cash with frequent deposits and high accuracy in predicting operations. Skills

• Contracting

• Time management

• Team collaboration

• Relationship building

• Problem-solving skills constructive feedback.

• Negotiated contracts and sales terms with new and existing clients.

• Sales

• Account management

• Negotiation

• Marketing

• Customer service

• Product demos

• Dealership experience

• Product management

• Store management

• Presentation skills

• Social media management



Contact this candidate