Jason R. Conley

Chicago, IL ***** 312-***-****

ad2e0c@r.postjobfree.com

linkedin.com/in/jason-conley

20+ years of IT, information security, and management experience. Strategically and cost- effectively utilizes technology in alignment with business goals. Consistently improves service levels while reducing costs. Excels at planning, project management, and implementing best practice methodologies.

PROFESSIONAL EXPERIENCE

Director of Information Technology, reporting to CEO Dec 2021 - Apr 2023 Adams Flavors Foods & Ingredients, Gonzales, Texas

* Upgraded more than a dozen legacy critical systems and processes. Migrated email, file storage, backups, and VMs to Microsoft M365 / Azure Cloud. Implemented RedZone digital food production system. Onboarded an MSP.

* Managed Infor ERP, CRM, Timekeeping, MRP, WMS, and Handheld Scanners. Applied industry principles, regulations, guidelines, and standards (HACCP, GMP, USDA, FDA Quality). Project managed IT for new 20k ft2 warehouse construction. Independent Information Technology Consultant Jul 2019 - Nov 2021 Self-Employed, Chicago, Illinois

* Interim IT Director at SinglePoint Group, a Canadian-based company, throughout its COVID- era acquisition of a 150-employee US-based organization. Performed IT M&A project management leadership and managed a team of five remote employees.

* Interim IT Director at Williams Coulson, a boutique Pittsburgh law firm. Director of Information Technology, reporting to COO Aug 2013 - Jul 2019 HBR Consulting, Chicago, Illinois

* Procured all data center and office hardware, and planned equipment refreshes.

* Managed $2.5 million of hardware assets & inventory.

* Developed and owned IT annual budgets and forecasts in excess of $1.7 million.

* Chaired the company's IT Governance Board and IT Steering Committee.

* Directly hired, lead, and supervised an agile team of full-time employees in the IT department.

* Maintained 99.99% uptime of all internal systems.

* Project management for IT build-out during two office relocations and three major office expansions (quadrupling useful square footage).

* Grew IT operations function from supporting 60 employees in 2013 to over 300 employees in 2019.

* Lead the transition of many manual processes to automated or programmatic processes.

* Directed two data center relocations. Annual cost savings of $220k were realized.

* Converted legacy telephone system to enterprise, cloud-based offering.

* Certified for EU/Swiss Safe Harbor and GDPR compliance. Completed SOC2 audits.

* Implemented multiple enterprise-wide initiatives, including Oracle NetSuite ERP, Dell SecureWorks (security operations center), ServiceNow, and Microsoft Office 365.

* Managed and monitored routers, switches, firewalls, servers, and storage.

* Provided support of network services and protocols including Active Directory, print, file, DHCP, Wi-Fi, WAN, LAN, and VPN.

* Provided technical operations support for C-Suite personnel. Oversaw internal and 3rd party help desk.

* Performed internal and external security assessments and implemented recommended best practices to ensure data integrity.

* Analytically lead incident management and problem-solving in a multi-team environment.

* Consulted with departmental teams to develop system solutions consistent with organizational objectives.

* Created documentation of policies, procedures, guidelines, and standards related to network hardware and software acquisition, data center security, change management and change control, disaster recovery, document retention and destruction, data classification and protection, password management, mobile device security and usage, network access approval, remote access, property management, among others.

* Developed internal reporting capacities to support monitoring and evaluation of system usage, maintenance, life cycle, licensing, maintenance contracts, and warranties. Director of Information Technology, reporting to CEO Jan 2012 - Jun 2013 Spend Radar, Chicago, Illinois

* Developed policies, controls, and documentation in anticipation of the company's successful acquisition in 2013.

* Company acquired by SciQuest, and subsequently rebranded as Jaggaer. Global Knowledge Manager, reporting to President Sep 1996 - Dec 2011 FCB Global (Foote, Cone & Belding), Chicago, Illinois

* Designed, developed, implemented, and maintained all aspects of the global extranet between agency and client offices worldwide. Managed a digital library of more than 35,000 assets for the agency's largest multinational clients.

* Developed standardized formats for all digital assets.

* Designed web user and administrator interfaces.

* Built SQL databases and integrated them into the application.

* Created web-accessible real-time reports using Crystal Reports.

* Integrated extranet with existing business processes.

* Designed and implemented a robust security model.

* Continually tested and upgraded system based on latest technologies.

* Implemented online audit application for agency advertising processes.

* Automated ingestion of third-party data, including global competitive information and new product launches.

EDUCATION

Bachelor of Science Degree

DePaul University, Chicago, Illinois

TECHNICAL SKILLS

Information Security, SQL Database Design / Admin, Troubleshooting / Debugging, Desktop

[Win 10/11, Mac OS X], Windows Server [2008-2022], Web, Computer Science, E-mail, (S)FTP, RDP, VPN, PGP, Project Management Skills, Microsoft SQL Server 2019, Microsoft Exchange Server Online, Leadership, Excellent Communication, Supervising, Systems Administration, Active Directory Management, Accounting (Sage, QuickBooks), Microsoft SharePoint 2019 / Online, Crystal Reports XI, Microsoft Office 365, VMWare ESX Server, Managing Employees, Interpersonal Skills, Veeam Backup, Adobe Creative Suite, Microsoft Office 365, Google Analytical, SolarWinds Network Monitoring, VMWare vSphere Client, NetSuite ERP / CRM, ServiceNow, Coaching & Training, Infor ERP, SecureWorks, Management Skills

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