Customer Service Specialist
Resume:
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REGINA SCOTT
Houston, TX 77001
***************@*****.***
SUMMARY
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment.
Successfully works as part of team to reach personal and business goals, Known for successfully handling escalated
customer support issues. I'm a team player and enjoy leaming new things.
SKILLS
Customer Service @ Receiving Support
Customer Relations «© Warranty Service
Order Processing Route Management
* Materials Transport * Active Listening
© Appointment Scheduling © Delivery Scheduling
EXPERIENCE
HEALTHLINE REHAB & MEDICAL CLINIC INC
Houston, TX
Home Health Care Provider 09/2022 to 07/2023
« Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Maintained clean and well-organized environment for client happiness and safety.
Prepared meals and snacks to meet individual nutritional requirements.
HUMBLE ISD
Houston, TX
School Bus Driver 04/2021 to 11/2022
© Performed pre-trip inspection and mechanical checks before scheduled run,
Followed schedules and routes to maintain timely arrivals and departures.
Obeyed DOT rules and regulations and local laws to maximize safety.
‘Transported students and teachers on school activity trips while exercising responsible leadership.
Learned and followed school transportation procedures,
WILLIAMS BROTHER'S CONSTRUCTION
Houston, TX
Commercial Truck Driver 082006 to 10/2016
© Performed pre-and post-trip vehicle inspections using knowledge of safe and effective loading and handling
procedures in coordination with company checklist.
Navigated and planned cach route with up-to-date GPS support, accounting for weather or construction issues, to
prevent costly and avoidable delays.
@ Delivered and unloaded products at designated location at customer site using trictor-trailers, ramps, lift gates,
pallet jacks and load bars.
Achieved clean driving record for 26 years with no points, m
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ing violations or preventable accidents,
EDUCATION AND TRAIN
HIGH SCHOOL DIPLOMA
Jack Yates High School, Houston, TX
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