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Medical Assistant Customer Service

Location:
Menifee, CA
Salary:
$19
Posted:
January 02, 2024

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Resume:

Wanda Seymour

760-***-****

ad2dyb@r.postjobfree.com

Candidate High Lights

Strong medical background, dependable, and exceptional work ethics. Longevity of 3 1\2 years with Terry Barber, Caregiver. Longevity of 14 years with Desert Oasis Healthcare. Trustworthy, and exceptional communication skills. Strong organization skills dedicated to providing excellent customer service.

Work history

01\2021 – 12\28\2023 – Terry Barber

Caregiver assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible. Serves meals to residents. Gives medication to the patient. Refill request. Help with exercises. Schedule patient doctor appointments. Take patient to and from doctor appointments. 11\2018 - 12\2020 Desert Oasis Healthcare

Referral Coordinator – Primary Care and Wound Care Maintain accurate logs on referrals. Submit referrals in a timely fashion through NextGen EMR. Ensure that referrals are completed correctly with necessary EMR chart information to support request. Follow up with referring provider on status of referrals as necessary. Answering the telephones; taking and relaying messages; providing information to callers. Update patient referral status in NextGen EMR, in order management. Pick up all Daily Denials and Deferrals; updating EMR with denial\deferral information. NextGen, EHR, Traxit, EPIC and Business Solution.

04\2013 – 11\2018 – Desert Oasis Healthcare

Certified Medical Assistant – Primary Care

Vitals. Take care of problems and questions for patients. Answering the telephones; taking and relaying messages; providing information to callers. Reconciling medications. Injections. EKG’s, PFT. Referral. Scheduling appointments. Sterilizing medical instruments. 08\2006 – 04\2013 – Desert Oasis Healthcare

Medical Assistant – Dermatology Patient intake. Injections. Assist doctor with Surgical Procedures. Authorize doctor with Surgical Procedures. Authorize prescription refills as directed by Physician. Cover other departments (Allergist and Podiatrist). Autoclave instruments. Suture removal. Set-up mayo stand for Surgeries and Biopsy’s. Order Supplies. Answering the telephones; taking and relaying messages; providing information to callers. Education

09\1977 – 06\1981 Moreno Valley High School

General Education

05\1987 – Bryman College

Medical Assistant

07\2014 – 10\2019 California Certifying Board for Medical Assistant Certified Medical Assistant

Personal Statement

My goal is to strive for excellence. Practice exceptional customer service in accordance with Essence of Caring guidelines. Develop and maintain positive working relationship. Utilize work time and resources effectively and efficiently, and dependable.



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