JESSA MAE VASALLO

TECHNICAL SKILLS:

Computer literate

Microsoft Office (Word, PowerPoint, Excel)

Job Boards: Dice, Monster, LinkedIn Recruiter

ATS: ERecruit

CRM (Close.com)

ZoomInfo

QuickMail

QuickEmailVerification

PROFESSIONAL SKILLS:

Customer Service

Sales

Recruiting

Multitasking

Willingness to learn

Solid verbal and written communication skills

Full Cycle Recruitment

Business Development

PROFESSIONAL EXPERIENCE

SUPPORTZEBRA - CAGAYAN DE ORO CITY, PHILIPPINES 07/2022 – PRESENT

BUSINESS DEVELOPMENT REPRESENTATIVE

Identifying potential clients or customers through research, networking, and lead generation.

Reaching out to prospects through phone calls, emails, and other communication channels to introduce the company's products or services.

Working closely with the SupportZebra’s Chief Solutions Officer for any help needed with the outreach.

Managing the sales pipeline and ensuring timely follow-ups with prospects to move them through the sales funnel.

TSN PARTNERS - CAGAYAN DE ORO CITY, PHILIPPINES 07/2022 – 06/2023

RECRUITER 1

Proactively source candidates through various channels/job boards including Monster, Dice, and LinkedIn.

Technical Recruiter, 10/2022 – Present

Full cycle recruiting that works with functional, techno-functional, and technical requisitions in various industries but mostly in the financial domain.

Experience working with technical roles such as developer roles for full-stack, back-end, front-end, Ruby, Java, and Python. Also worked in engineering roles in networking, systems, and infrastructure.

Experience working with functional roles such as PMs and BAs.

Maintain accurate candidate data in the company's Applicant Tracking System (ATS) and other databases.

Work with Account Executives to develop recruitment strategies that align with the company's goals.

Post job ads on various platforms.

Review resumes determining if candidates meet the minimum qualifications for the role.

Conduct phone screens and video interviews to assess candidates' qualifications and fitness for the role.

Negotiate compensation and benefits packages with selected candidates and communicate the offer to them.

TELEPERFORMANCE - CAGAYAN DE ORO CITY, PHILIPPINES 11/2018 – 07/2022 11/2018 – 07/2022

CUSTOMER SERVICE REPRESENTATIVE

Account expert in a telecommunications company

NATASHA DIRECT SELLING - CAGAYAN DE ORO CITY, PHILIPPINES 03/2018 – 08/2018

SALES STAFF

Interacts with customers to provide basic needs.

Takes and processes customer’s orders.

CONVERGYS PHILIPPINES INC. - CEBU CITY, PHILIPPINES 08/2015 – 07/2017

CUSTOMER SERVICE REPRESENTATIVE

Confer with customers by telephone to provide information about products or services,

Take or enter orders or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries,

complaints, or comments, as well as actions taken.

EDUCATION

MINDANAO UNIVERSITY OF SCIENCE AND TECHNOLOGY (2011 – 2015)

Bachelor of Science in Information Technology

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