ALTISHA GLOVER

Norfolk, VA ***** ***-**-**** ad2dxv@r.postjobfree.com

** ***** ******** ************ *********** in a multitude of fields and application. Organized, self-starter, detail-oriented with excellent communication abilities and supervisory background. Effective and passionate recruiter and manager with experience in making critical decision in high pressure/quality first environments.

Recruiting and selection techniques

Demonstrated use of rapport

Identified demographics/target market

Demonstrated professional selling skills

Effective listener

Demonstrated ethics when recruiting

Background checks

DiverseTeam Builder/Leader

Proficient communicator

Delivered planned or impromptu presentations

Interviewer

Demonstrated forms of stress management

Client relations

Focused on customer satisfaction

Ability to transition and adapt to change

Administration, logs, records, and reports

Provided high level of professional courtesy, tailored to the individual clients' needs and circumstances to build a positive rapport for implementing or creating future relations. While serving as both Leading Supervisor of Navy Recruiting Station New Haven, CT and Career Counselor of Mobile Security Forces, Guam.

Consistently supportive and communicative with senior leadership, influential and tactful with representatives and prospective clients' expectation at creating mutually agreed upon guidelines that factor productivity and long term relationships.

Utilize time management in preparation for prompt submissions of all detailed monthly departmental reports and updates to senior management.

Resolved customer questions, issues and complaints to ensure customer satisfaction. Possesses expertise in recruiting techniques and knowledge of recruiting manuals and Navy enlistment programs and policies.

Communicates and relates effectively with prospects, groups and the community. Possesses a basic knowledge of classification techniques. Interviewed and hired the best qualified applicants by effective listening techniques according to individual personalities.

Time tested leadership experience and proven abilities throughout multiple unique environments and billets, providing thorough leadership training and mentorship to a wide range of diverse personnel. Brought to bare years of experience and tireless work ethic in a m NAVY RECRUITER, 09/2020 - 09/2023

NTAG RICHMOND – Richmond, VA

Hand-picked by the Commanding Officer as the Command Career Counselor, provided all career related advice and services to over 234 Sailors.

Access to over 234 official personnel records to review and ensure quality control with zero mishaps to privacy sensitive information.

Discovered discrepancies to personnel and overturned 30% of personnel extensions reviewed and full SRB benefits worth $52,019.35 managed 37 reenlistment with 12 SRB TOTALING $152,077.39. Responsible for training mentoring and managing over 30 departmental counselors on a daily basis. CAREER OVERVIEW

PROFESSIONAL HIGHLIGHTS

ACHIEVEMENTS

MILITARY HISTORY

Lead and managed the career activities of six mobile departments, supervised and provided on and off-site customer support for teams across multiple time zones with in the Asian and Pacific Regions. Nominated into the high visible position as Lead Career Counselor, responsibilities include providing leadership advice, career progression and development for over 234 personnel. Responsible for over 234 official personnel records to maintain, review and ensure quality control with zero mishaps to privacy sensitive information.

Responsible for training mentoring and managing over 30 departmental counselors on a daily basis. Successfully lead and managed the career activities of six mobile departments, supervised and provided on and off-site customer support for teams across multiple time zones with in the Asian and Pacific Regions. LEADING SUPERVISOR, 09/2015 - 09/2020

USS George Washington CVN69 – Norfolk, VA

Directly responsible for 84 personnel in the maintenance, upkeep and operation of 21 small craft and oil pollution control equipment.

Developed customer relations with various federal agencies, organizations and other Armed Services to include the U.S. Post Offices, Social Security administrations, the IRS and the four major military branches. Provide technical information and assistance related to Anti-Surface Warfare, Anti-Air Warfare and other matters pertaining to Operations Specialists area. LEADING SUPERVISOR, 09/2011 - 10/2015

DISTRIBUTED TRAINING CENTER ATLANTIC – DAMNECK, VA In charge of the Global Command and Control System (GCCS). Used to provide accurate, complete, and timely information for the operational chain of command for U.S. armed forces. GCCS incorporates systems that provide situational awareness, support for intelligence, force planning, readiness assessment, and deployment applications that battlefield commanders to effectively plan and execute joint military opersations.

U.S. NAVY OPERATION SPECIALIST, 01/2001 - 09/2015

USS LEYTE GULF – Norfolk, VA

Devised, developed and monitored process to boost long-term business success and increase profit levels15%.

Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts ad customers.

Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.

RECRUIT, (TRAINEE), 10/2000 - 01/2001

Naval Recruit Training Command, (RTC) – Chicago, IL Basic Navy knowledge and Naval Traditions.

On the Job Training Supervisor

Quality Assurance Craftsman

Operational Risk Management (ORM)

Employee Lockout/Tag out of equipment

Monthly safety talks

Back injury prevention training

CPR training

Basic First Aid

Diversity Training

Equal Opportunity Policy

Problem Solving and Decision Making In Groups

Resolving interpersonal issues

Introduction to Stress Management

Bachelor of Science: Business Management, 05/2015

ECPI UNIVERSITY - Virginia Beach, VA

Certifications

EDUCATION

High School Diploma: 05/1996

QUITMAN HIGH SCHOOL - Quitman, MS

Navy Recruiter Canvasser

Navy Recruiter Orientation Training

Personnel Recruiter

Recruiter

Employment Interviewer

Personnel, Training, And Labor Relations Specialists Career Counselor's Course

The Leader As A Model

First Line Leadership Development Program

Leading Supervisor Leadership Training

Supervisor/Leadership Development Program

Project Management and Process Improvement

Training Curriculum Development

U.S. Navy Recruiter Gold Wreath Awards with "Excellence" Scroll Flag Letter of Commendation, (Three Star Admiral)

Flag Letter of Commendation, (One Star Admiral), (2) Letter of Commendation, (Commanding Officer), (3)

Navy and Marine Corps Achievement Medal, (8)

Navy Good Conduct Medal, (7)

Global War on Terrorism Medal, (Expeditionary)

Global War on Terrorism Medal, (Service)

Volunteer Award

Certifications

AWARDS

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