Mildred M. Reyes
** ****** *****, *********** **** Virginia - 516-***-****
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Employment Objective
I am looking to work for a company that can utilize my skills and increase my knowledge so that I can help
make the company to the owners expectations.
QUALIFICATIONS
Ability to operate computers (Word, Excel, Powerpoint, Unifi, Canon System and Outlook)
Data entry experience / Keyboarding 30 wpm
Ability to operate a variety of office equipment
Excellent filing and organizational skills
Experience in handling confidential paperwork
Developed ability to work in a fast-paced atmosphere and under pression
Takes the initiative to make decisions without supervision
Maintained all record-keeping procedure
Fluent in both English and Spanish
Attentive to details with work orders
Make quality decisions accepting or rejecting based on provided control
Performed routine quality inspection to operations and QC
PROFESSIONAL EXPERIENCE
Broadridge Financial Solutions, 1155 Long Island Avenue, Edgewood, NY 11717
Production Control Specialist
July 2011 to October 2022
Monitor incoming volumes through the shift and keep management informed of any problems. Run and
create llex reports for numerous clients
Manage of all the clients through Canon System (daily SLA, Hot, cancelled orders)
Follow up with Client Services, systems and management to resolve problems.
Advise management with problems meeting SLA.
Monitor print and binding quality of work.
Monitor QA to ensure the timely completion of priority jobs.
Coordinate with Production to ensure that all requests are completed to meet SLA.
AMERICAN HOME MORTGAGE, Melville, NY 11747
Mailroom Supervisor Assistant
January 2002 January 2008
Managed large quantities of mail to be delivered to all company departments
Ensured incoming, outgoing and inter-departmental mail is sorted and distributed accurately and on
schedule
Assists with overnight carriers tasks by inputting data into the computer so that packages/costs may be
tracked Handled customers complaints regarding lost or misdirected mail
Kept accurate records of mail received and sent
Computed amount of postage required for outgoing mail, depending on weight and classification
Mildred M. Reyes
54 Fritts Drive, Martinsburg West Virginia - 516-***-****
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Agroindustria del Pacifico S.A. AGPASA, Guayaquil - Ecuador
Manager Assistant
May 1999 - November 2001
Organized manager's agenda and scheduled meetings
Import & Export of different products, machinery and supplies
Prepared letters and proposals for customers
Managed petty cash
Ensured prompt delivery of bank deposits
Kept record from all import & export activities
Prepared reports with all the exportation information for the manager
Kept in touch with different Shipping Companies in order to look for the best option and good
prices
EDUCATION
Bachelor's Degree in Business Education, Laica Univ. Vicente Rocafuerte in Guayaquil, Ecuador 2000
High School's Teacher (Secretarial Courses Specialty), Laica Univ. Vicente Rocafuerte in Guayaquil,
Ecuador 1998
Executive Secretary, Laica Univ. Vicente Rocafuerte in Guayaquil, Ecuador 1996
English as a Second Language Certificate, Suffolk County Community College,
Brentwood NY - May 2003.
High School Diploma, San Francisco de Asis, Guayaquil, Ecuador 1990
REFERENCES
Available upon request