Ron'Asia Thomas

*** ***** ****** ** ****, North Carolina,27518

910-***-**** ad2dup@r.postjobfree.com

Objective

Seeking a great opportunity for full-time employment that will allow me to show my skills and experience and grow within the company.

Skills

Strong work ethic, attentive to detail and able to work with limited supervision.

Excellent time management skills, excellent collaborator and able to work under pressure.

Effective communication and people skills.

Able to complete tasks in a timely manner.

Proficient in Microsoft Word, Excel, and Power Point.

Education

Cumberland International Early College High School

June 2020

Shaw University June 2020-2026 Pediatrician

Employment

August 2021 CCS Medical Remote

Documentation Rep

*Handled inbound and outbound calls to physician's office and patients to collect missing documents per patient account.

*Ensured all medical documents, patient account, and files are up to date and complete in the workflow

*Validated PWO's making sure the product quantities and item match the PWO per physician order

*Assisted with processing patient orders, exchanges and returns

*Followed all Medicare, Medicaid, HIPPA and private insurance regulations and requirements

February 2019-August-2021 Teleperformance Remote

Healthcare Customer Service

* Answering inbound calls for healthcare insurance company greeting customers in a friendly professional manner.

*Assisted member find PCP in network and discussed plan benefits

*Made sure members demographics were up to date

*Helping patients resolve any issue related to their account while following HIPPA laws

*Outline information regarding any co-pays with insurance.

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