Ejike Samuel

201-***-**** ad2dtc@r.postjobfree.com

Professional Profile

Results-oriented professional with a diverse background in management consulting, product development, and banking. I am passionate about improving customer experiences, adaptable, innovative, and comfortable with ambiguity and change. I seek an opportunity to leverage my skills and experience in a challenging role that fosters continuous improvement and growth.

Experience

Deloitte LLP New York, NY

Consultant Feb 2020 – Current

•Successfully managed 3 change initiatives with a 95% adoption rate.

•Manages discovery efforts, analytics, and market research to uncover customer solutions and integrate them into the product roadmap

•Prioritized and maintained product backlog to support the strategic roadmap delivering value to the customer.

•Identified 10+ improvement opportunities.

•Implemented 6 actionable recommendations, improving operational efficiency by 20%.

•Conducted various requirement gathering sessions and prepared Business REquirment Documemnt.

•Co-ordinated work with external contactors and off-shore teams to fulfill business requirments.

•Conducted pre and post validation workshops.

•Organised various client sessions to address concerns and ensure resolution.

•Conducted various sprint sessions to ensure project goals are met including Sprint panning, Daily scrum sprint review and retrospectives.

•Interacted with various stakeholders to clarify expectations and provide status updates.

•Conducted user training sessions.

Lasixy Technologies Austin, Texas

Consultant Nov 2016 – Feb 2020

•Cultivated strong client relationships through effective communication, needs assessment, and solutions-focused sales strategies.

•Collaborated closely with product development teams, aligning sales strategies with upcoming technologies and features outlined in product roadmaps.

•Conducted market research to keep abreast of emerging technologies, industry trends, and competitor offerings, enabling strategic planning and informed decision-making

•Designed various business presentation templates utilized in key stakeholder sessions.

•Established and managed business relationships with both existing and new clients, serving as a bridge between the company and external customers.

Training and Certificates:

•SAP EAM/Plant Maintenance

•Project Management: Agile Iterative Method

•Scum Master Certificate

•Programming Foundations: Software Testing/QA

Education:

Masters of Science, IT Management

Western Governor’s University Utah

BSc, Mathematics

Ahmadu Bello University Nigeria

Skills:

Requirements Gathering

SQL

Business Process Improvement

Interpersonal Relationship

Client Relationship Management

Excellent Communication and Presentation Skills

Customer Focus

General Tools:

Microsoft Excel - Project experience, Microsoft Word- Project experience, Microsoft PowerPoint- Project experience, SAP EAM, JIRA – Project experience, Microsoft Project- Project experience, HP ALM,

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