Team Leader Front Office

EDUCATION

B.Sc. in Hospitality & Hotel Administration 2018 - 2021

IHM - Institute of Hotel Management (Under Govt. of India) Jaipur Secondary Education (CBSE) 2016 - 2018

DPS (Delhi Public School) School Birgunj, Nepal

WORK EXPERIENCE

F&B Team Leader Mar 2022 - Present

Big Hotel Biratnagar, Nepal

Orchestrated the preparation of the work area (BAR/ Beverage supervision, Bar Tender, Banquet & Restaurant, Front Office) for service, conducting thorough pre and post-service checks to ensure smooth operations.

Forecasted bar beverage stocks and engineered efficient product use, catalyzing reduced wastage and adhering to the hotel's inventory standards.

Facilitated the coordination of wait staff with the bar and banquet areas, fostering effective communication and teamwork to propel smooth service flow.

Revamped the management of banquet china, cutlery, glassware, linen, and equipment, ensuring proper storage and meticulous handling.

Mediated the creation of weekly schedules, considering staff availability and hotel occupancy, revolutionizing service levels and customer satisfaction.

Supervised and assisted bartenders and bar backs in their duties, overseeing the preparation and serving of beverages, and maintaining a high standard of service. Internship (F&B, Culinary, FO & HK) Jul 2019 – Oct 2019 Hyatt Regency Mumbai

Streamlined operations through the implementation of clean-as-you-go procedures, maintaining immaculate work areas throughout the day and enhancing safety and guest satisfaction.

Liaised with team members to enforce company policies and safety protocols, promptly reporting and addressing any accidents, injuries, or unsafe conditions.

Fostered collaborative working relationships, supporting and empowering team members to achieve common goals and effectively address any challenges.

Streamlined beverage preparation, presentation, and quality by devising and revising standard recipes and procedures, fostering consistent excellence. APPRECIATIONS & AWARDS

Certification of Participation in "Run of Tourism," Jaipur, by India Tourism Jaipur, Ministry of Tourism, and Govt of India: 16th Sep 2018.

Certification of Appreciation for "College Program" by Institute of Hotel Management Catering Technology & Applied Nutrition (IHMCT & AN), Jaipur: 20th Feb 2019.

Certification of Participation in "PARYTAN PARV" by India Tourism Jaipur, Ministry of Tourism, Govt of India: 16th Sep 2018.

Certificate of Appreciation for "Zest’19: Voices & Vistas" by ST. XAVIER's College, Jaipur: Feb 2019.

Certification of Appreciation as an active member of Nepal Scout for 3 years, 3rd National Scout Jamboree, Chitwan, Nepal, 30th May 2012.

Certificate of Participation in "Interschool Cricket Competition, DPS School, Birgunj, Nepal, 2015.

"Letter of Appreciation for the successful completion of the Internship of B.Sc. in Hotel and Hospitality Administration (HHA) at Hyatt Regency in October 2021." Amit Kumar Thakur

Hospitality Management Professional

- Exemplary Hospitality Management Professional with a proven track record of excellence in overseeing and optimizing food and beverage operations for prestigious establishments.

- Skilled in menu engineering, inventory management, and staff development, resulting in increased profitability and guest satisfaction.

- Adept at implementing cost-effective measures while maintaining exceptional quality and food safety standards. *******************@*****.***

+91-889**-***** (India)

+977 984**-***** (Nepal)

Janakpurdham, Nepal

CERTIFICATION

Fundamentals of Hotel Financial

Accounting

SKILLS

Inventory Management

Staff Training and Development

Customer Relationship Management

Budgeting and Cost Control

Food Safety Compliance

Vendor Management

Leadership and Team Building

Trend Analysis and Innovation

Beverage Program Development

Service Standards Implementation

Conflict Resolution

Time Management

Multi-tasking

TECH SKILLS

MS Office Suite

Windows 11

Adobe Photoshop

Adobe Premiere Pro

LANGUAGES

English

Hindi

Nepali

Maithali

PERSONAL DETAILS

Hobbies: YouTube Streaming

Address: S/o Ram Rasik Thakur,

Janakpurdham-4, Madhesh Pradesh,

Nepal

Contact this candidate