■ Andrea Rios ■

■ Mobile: 909-***-**** ■ E-mail: ad2djq@r.postjobfree.com

OBJECTIVE

To obtain a leadership position in the customer service field, where I can train and develop my team by sharing skills obtained through education and years of experience.

EDUCATION

Business Management- Bellevue University Bellevue, NE

People and Business Leadership Essentials- Bellevue University Bellevue, NE

AREAS OF EXPERTISE

Strong sense of responsibility

Personable

Motivational

Reliable and prompt

Resourceful

Encouraging

Teacher and trainer

Strategic problem solver

Effective Leader

WORK EXPERIENCE

Target West Covina and North Fontana, CA

Style Consultant April 2020 to Present

Pace setter for daily tasks to keep team on track

Delegate workload amongst team to ensure efficiency and project completion according to deadlines

Assist guests with all their individual needs, including product selection, delivery of online orders and cashier transactions

Train and assist new team members on Target’s standards and best practices

Perform backroom audits to ensure system accuracy

Proficient in all sales floor general merchandise and apparel departments

Quick and accurate fulfillment of orders placed online

Pushing product to the salesfloor from the truck as well as from the backstock

Regularly checking store sales metrics to track goals and originated sales

Hobby Lobby Rancho Cucamonga, CA

Fabric and Floral Associate April 2012 to May 2013

Filing and organizing fabric inventory

Utilize textiles and fabric constructions for customers

Assist customers with determining the type of floral arrangements desired for the occasion

Process sales transactions using the cash register

Take orders from customers for traditional corsages, bouquets, wreaths, and wedding decorations as well as other kinds of original designs

Taking weekly product inventory and ordering the merchandise needed to fulfill business needs and sales trends

Kohl’s Fontana, CA

Visual Merchandising Supervisor October 2003 to October 2008

Lead team of department supervisors to ensure that monthly floorplan updates were set properly and on time

Merchandise the store to create a pleasant shopping environment for customers, including mannequin and display bed updates

Coordinate with the store manager to plan each department's layout based on adjacency plans provided by the corporate visual office

Intermittently pull products from wall shelves and rails to create an aisle presentation

Train store employees on visual merchandising techniques and best practices

Ensure accuracy of all signing and marketing graphics

References Available Upon Request

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