Customer Service Human Resources

BRITTNEY KING

*** ****** ** *** *** BURLINGTON NC 27217 336-***-****

**************@*****.***

OBJECTIVE

Reliable Customer Service Support Representative seeking position. Offering excellent communication skills and great judgment. Enthusiastic and eager to learn more, and contribute to team success through hardware, attention to detail, and exceptional organizational skills. Motivated to grow within the company.

EXPERIENCE

Labcorp

Lab Assistant May 2022- December 2023

Prepare samples/specimens

Produce accurate and reliable data and interpret results

Adhere to correct procedures, policies and health/safety guidelines

Stay up-to-date with all industry developments and best practices

Document all activities, record results and insert/retrieve data

Maintain work area and equipment

Alorica

Customer Service Representative/Learning Associate (Trainer) Feb 2019- Mar 2022

Taking incoming and outgoing calls

Performed retention duties

Active Listening

Accepted payment transactions under guidelines

Devised training projects and programs according to the needs of the employer

Conduct skill assessment procedures, develop training structures, establish guidelines, and coordinates with Human Resources Department

Presents training/instructions to groups/individuals, evaluates training effectiveness

EDUCATION

Alamance Community College 09/2010

Certified Nursing Assistant Certification (Completed)

Western Alamance High School 06/2007

High School Diploma (Graduated)

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