Zenia Cairo

ad2dew@r.postjobfree.com 786-***-**** Miami, FL 33157

Objective

To obtain a position as an active employee in a growing professional attitude, education, and administration. To augment my skills and knowledge in respect of my profession. Thereby, to improve my ability and efficiency in my work for a brighter future. Highly motivated professional seeking a challenge.

Professional Experience

10/2016 to 01/2017

Miami, FL

USPS

Customer Service /Driver Helper

Temporary position on the job interacting and communicating with customer service.

Provide experience in helper with the driver on route.

Completing pick up and deliveries as working instructed.

Developing improved systems for data entry.

Analyzing and reporting on detailed statistical information.

08/2008 to 06//2014

Miami, FL

Dade County Public Schools

Kindergarten Teacher

Encouraged children to have great written and verbal communication skills.

Implemented lesson plans to ensure effective learning for students.

Instructed children on completing work.

Encouraged learning through diverse strategies.

Maintained active communication with teachers and parents to resolve development capacity, optimize learning and student literacy needs.

08/2002 to 06/2007

Miami, FL

Dade County Public Schools

Spanish Teacher K-5

Helped students develop personality and self-confidence.

Established and communicated clear objectives for all.

Assessed child behavior and learning.

Prepared materials for learning.

Maintained active communicative communications with teachers and parents such as to resolve student literacy, development capacity and optimize learning.

09/1997-10/2001

Miami, FL

Miami Dade College

Bookstore

Customer Service / Inventory / Data Entry

Greeted visitors and determined to whom and when they could speak with specific individuals.

Perform cashier duties: operate, cashier, register, answer students or faculty questions, give directions to merchandise.

Monitoring and maintaining inventory controls and ordering of merchandise.

Assist with trade books and magazines and returns.

Process trade book and magazines return.

09/1996 -05/1997

NY, NY

Jefferson C. College

Admission Office

Admissions Representative

Responsible for the recruitment and enrollment of students at the campus.

Recruits’ students seeking to attend school to learn the skills for a new career and change their lives for the better.

Assist applicants through the admission office process, collecting documents and reviewing transcripts.

Evaluate each perspective student based on his or her needs, interest, motivations, qualifications, commitments, and determinations.

Provide activities participating in student orientation and registration activities.

08/1992 - 08/1996

NY, NY

Jefferson C. College

Financial Aid Department

Data Entry / Customer Service

Interview incoming students and assist them to apply for financial aid through FAFSA.

Provide to create student financial aid related to documents.

Review FAFSA application to ensure tax information compliance.

Resolved complicated student loan access issues for applicants.

Updating paper-based systems and converting them to computer-based processes.

09/1989 - 06/1992

Miami, FL

Miami Dade College

Library Assistant

Displayed excellent customer service skills when answering questions to welcome in presence of the library reception desk.

Regularly beginning and completing written pieces to meet a strict deadline for various outlets such as newspapers and magazines.

Provide students and faculty with library information in person and over the phone.

Plan and organize office functions and schedules to work effectively and efficiently to include supply and distribution of correspondence.

Education & Professional Development

2020 University of Phoenix, Master of Science in Psychology

2018 Strayer University, Master of Education Concentration in Adult Education and Development

2006 Florida Memorial University, Bachelor of Arts in Interdisciplinary Studies Concentration in Humanities

Certifications

1998 Certification of Completion, New York, Course work:

Training in Identification to Child

Reporting of Child Abuse

Child Maltreatment

2002-2014 Miami Dade County Public Schools, Educator’s Certificate

2004-2008 The Department of Children & Families: Introduction to Child Behavior and Screening, Appropriate Practices

2002 The Department of Children & Families- Course Work:

Training in Behavioral Observation and Screening

Training in Preschool Appropriate Practices

Training in introduction to Child Care

Skills

Bilingual in English and Spanish (speak, read, and write)

Strongly proficient in Microsoft Office applications: Word, PowerPoint, and Excel

Ability to work effectively with management.

Problem Solution

Self-motivated with strong organizational skills

Excellent Communication Skills

Professional Attitude and Punctual

Enthusiastic and Hardworking Person

Good interpersonal skills

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