JOVEN D. MANALON

** ******* **., ****** ****** III,

Marikina City

Email: ad2db9@r.postjobfree.com

Mobile: 091*-***-****

Personal Profile

A graduate of BSHRM with a comprehensive knowledge of quick service restaurant procedures and of providing administrative and clerical support to the management team in terms of inventory management.

Previously employed in a fast paced food and beverage environment handling the production area and supporting the service team.

Currently having our own online business. I am in-charge with the delivery of orders within Metro Manila.

Easy going by nature and able to get along with both work colleagues and senior managers.

Education

ICCT Colleges

Cainta, Rizal

2016 - 2019

Bachelor of Science in Hotel & Restaurant Management

Makati High School

Makati City

Secondary Level

2001 – 2005

Pitogo Elementary School

Makati City

Primary Level

1993 – 2000

Personal attributes

Honest and Reliable: Strong morals and ethics ensuring honesty, reliability and ability to responsibly undertake tasks.

Flexible: Understanding of the need for flexibility in order to support last-minute demands and changes. Comfortable with changing environments and situations, ensuring ability to remain flexible and adaptable.

Time Management: Dedication to effective prioritization and management of time by allocating tasks and recording activities.

Work experience

Service Crew February - July 2005

5-month contract as Service Crew with Fresh N’ Famous Foods Inc. – Chowking, Makati branch.

Achievements and Contributions

Client engagement: Worked with clients and provided them fast, good and reliable service under direct supervision of the Management team.

Business Development: Contributed to attain the vision and goals of the company; passing the Food, Service and Cleanliness audit with Gold achievement award and reaching the sales target for the semester.

Service Crew August 2005 – July 2016

Recommended Regular Service Crew with Fresh N’ Famous Foods Inc. – Chowking, Makati branch now under Jollibee Foods Corporation. Worked with Chowking Marcos Hi-way Team since 2012 due to request of store transfer.

Achievements and Contributions

Client engagement: Worked with clients and provided them fast, good and reliable service under direct supervision of the Management team. Responded to all customer enquiries, providing support and guidance as required.

Cash Management: Ensured accurate management of all cash sales. Counted out all amounts of cash in front of customers to minimize conflict and ensure accurate reconciliation of daily sales. (In cases where I am assigned to do cashiering)

Business Development: Contributed to attain the vision and goals of the company; passing the Food, Service and Cleanliness audit with Gold achievement award and reaching the sales target for the semester.

Kitchen Lead Trainee July 2016 - Feb 2021

Recommended to handle the Production Team with Jollibee Foods Corporation – Chowking Marcos Hi-way branch and was later on transferred to Chowking Sta. Lucia East Grand Mall branch

Achievements and Contributions

Business Development: Contributed to attain the vision and goals of the company; passing the Food, Food Process and Food Safety audit with Certified achievement award and reaching the sales target for the semester.

Stock Control: Monitoring and maintaining stock level of processed and raw food and other product items.

Transaction Processing: Conduct inventory management and record accurately in a two-time period within a month.

Delivery Man Present

Full-time delivery man at Lola’s Boutique Ph, a family owned online business which started in the year of pandemic 2021 in Marikina.

Achievements and Contributions

Client engagement: Provided clients with good quality services through transporting and delivering the items in a safe, timely manner.

Cash Management: Ensured accurate management of all cash sales collected from COD clients and ensuring exact reconciliation of daily sales

Business Development: Contributed to attain the vision and goals of the company; reviewing orders before and after delivery to ensure that orders are complete, the charges are correct and the customers are satisfied.

Key Skills: Customer Service Management

Kitchen Management

Records management

Software Skills: Microsoft Word

Microsoft Excel

Professional References

Kristel Medina Arco

Restaurant Manager

Chowking Marcos Hi-way

Mobile: 092*-***-****

Madelene Nepomuceno

Area Manager

Metro South Area

Mobile: 091*-***-****

Paulo Henry Garcia

Owner/Business Manager

Lola’s Boutique Ph

Marikina City

Mobile: 091*-***-****

Contact this candidate