Jagadish Raju

Program Manager / Senior Principal Consultant

*** **** **

East Brunswick, NJ 008816

224-***-****

ad2db2@r.postjobfree.com

https://www.linkedin.com/in/jagadish-raju-80872019

PROFESSIONAL SUMMARY

Skilled IT Professional having 20+ years of extensive experience with the analysis, design, development, testing, installation, configuration, maintenance and management of applications in Mainframe environments/technologies such as OS/ 390, Z/OS, ISPF, VS COBOL II, DB2, CICS, MQ Series, JCL, VSAM, SYNCSORT, Easytrieve, File Aid, Xpeditor, InterTest, RDZ, Python, Endevor, BMC, DB2, IBM Utilities, SOLA and CA-7.Tasco Develop and maintain comprehensive on-line mainframe applications in addition to multiple batch processing systems. Display not only very advanced technical abilities, but also has proven to be a great mentor and technical advisor to other team members. Fulfill several roles within IT, ranging from Programmer Analyst to Software Engineer and Technical Project Lead.

TECHNICAL SKILLS

Hardware: IBM System zOS 390, IBM Personal Computers, Windows Server, Unix.

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS -JCL, IBM Utilities, IBM Startool, SDSF, SYNCSORT, File-AID, Endevor, Change Man, DB2, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, Smart Test, Expediter, RTZ, Python., Dimension, Tasco

Pharma: Eligibility, Mail Order and Adjudication (Prescription Benefit Management), Wealth Management, Telecom.

Development Tools/Languages: MS Office, Project Visio, SharePoint, Rally, Java, SOAP web services

EXPERIENCE

OPUS technology solution, US New York NY

Client: FIS Global-, Program manager / Tech Lead, Jul 2023 – Till date.

Technology: Azure, Dot net, Asp.net, Micro services.

Development Tools/Languages: MS Office, Visio, SharePoint, Rally, Azure Cloud, Agile, Scrum Master

Regarded as a mentor and credible leader, coordinating internal and external contractors and staff throughout the project lifecycle, and negotiating pricing, timelines, services, and terms with vendors.

Direct project management initiatives from conceptualization through development, implementation, and management

Partner with key stakeholders to identify and execute cross-functional goals.

Define timelines, budgets, KPIs, deliverables, and milestones; allocate resources.

Draft and present project proposals

Implemented scrum, agile and Kanban process throughout project.

Worked as scrum master for my application.

Translated business goals, feature concepts and customer needs into prioritized product features and stories.

Responsible for determining and documenting the scope of work; detailed functional and nonfunctional requirements; test plans and current and target conditions, for multiple cross functional projects.

Develop products with stage-gate management that are on schedule and under budget to achieve margin and revenue goals while communicating with business and department leaders.

Established criteria for each milestone within the product roadmap to measure developmental progress.

Genpact, US New York NY

Client: Morgan Stanley-, Technical manager / Senior principal consultant, DEC 2020 – May 2023

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TOM, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, NDM, Easytrieve, Stored procedure.

Development Tools/Languages: MS Office, Visio, SharePoint, JIRA, TCM, Agile, Scrum Master

●Supports business strategy by forming a backlog of features and user stories for use by the delivery team(s).

●Articulates requirements for each user story with detailed acceptance criteria.

●Uses data and insights from multiple sources that benefits business and members.

●Pursues incremental delivery by looking for ways to meet business goals and end users through frequent, measurable enhancements.

●Involved in COBOL compiler upgrade from 4.2 to 6.3

●Works collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning.

●Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts.

●Prioritize and collaborate in resolution of issues and defects.

●Seeks and improves processes across the delivery team(s) by using retrospectives to inspect and adapt.

●Communicates with team members, stakeholders, and all levels of management.

●Work with service provider on operating system upgrades. Test interfaces as needed

●Communicate the deployment/release schedule, release artifacts, priorities, and status to all stakeholders.

Works with stakeholders to identify solutions that support their business requirements.

Regarded as a mentor and credible leader, coordinating internal and external contractors and staff throughout the project lifecycle, and negotiating pricing, timelines, services, and terms with vendors.

Acts as a liaison between departmental end-users, technical analysts, consultants and others in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.

Implemented scrum and agile process throughout project.

Translated business goals, feature concepts and customer needs into prioritized product features and stories.

Responsible for determining and documenting the scope of work; detailed functional and nonfunctional requirements; test plans and current and target conditions, for multiple cross functional projects.

Develop products with stage-gate management that are on schedule and under budget to achieve margin and revenue goals while communicating with business and department leaders.

Established criteria for each milestone within the product roadmap to measure developmental progress.

Coordinated internal resources and third-party vendors for execution of project objectives.

Participated in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly.

Oversaw entire product deployments from vision and creation to rollout and delivery.

Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Assisted in the definition of the project plan, scope and schedule involving all relevant stakeholders and ensured technical feasibility.

Established criteria for each milestone within the product roadmap to measure developmental progress.

Achieved operational objectives by contributing information and recommendations to strategic plans, implementing production, productivity, and customer service standards.

Genpact, US Buffalo Grove, IL

Client: CVS Health, Principal consultant, DEC 2017 – NOV 2020

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TWS, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve. RTZ, SAR, Data analyst, SQL, Java.

Development Tools/Languages: MS Office, Visio, SharePoint, Rally, Java, SOAP web services, Agile, Dimension.

●Supports business strategy by forming a backlog of features and user stories for use by the delivery team(s).

●Articulates requirements for each user story with detailed acceptance criteria.

●Involved in front end analysis, which was created in Java.

●Involved basic for java coding for front screens.

●Uses data and insights from multiple sources that benefits business and members.

●Pursues incremental delivery by looking for ways to meet business goals and end users through frequent, measurable enhancements.

●Created and modified some CICS programs.

●Works collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning.

●Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts.

●Prioritize and collaborate in resolution of issues and defects.

●Seeks and improves processes across the delivery team(s) by using retrospectives to inspect and adapt.

●Communicates with team members, stakeholders, and all levels of management.

●Created some JCL’s for some adhoc process & performance improvement

●Works with stakeholders to identify solutions that support their business requirements.

Apex,US: Buffalo Grove, IL

Client: CVS Health - Technical Lead, MARCH 2017 - DECEMBER 2017

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TWS,File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, RTZ,SAR.

Development Tools/Languages: MS Office, MS Visio, SharePoint, Rally, Java, SOAP web services, Agile.

●Recommend and facilitate quality improvement efforts.

●Perform initial triage and resolve high priority incidents.

●Created and modified some CICS programs.

●Involved in QL to Rxclaim migration projects.

●Identify root cause of issues and implement permanent fixes.

●Monitoring of applications and optimize run times of batch process.

●Created system documentation, produced the required playbooks and business document.

●Coordination with peers and application teams to handle ticket inflow.

●Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.

●Educating and demonstrating the benefits of the Agile framework

●Lead re-engineering teams and act as project manager in some cases

●Guiding the team through continual improvement via acceptance and commitment to Agile principles

●Providing advice and input into technical solutions

●Building effective relationships with internal and external stakeholders

●Ability to resolve technical issues through debugging, analysis and investigation

●Ability to collaborate with other developers and other team members

●Ability to guide the efforts of other developers.

Wipro,US: Buffalo Grove, IL

Client: CVS Health - Technical Lead, MARCH 2011 - DECEMBER 2016

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TWS,File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, RTZ,SAR.

Development Tools/Languages: MS Office, MS Visio, SharePoint, Rally, Java, SOAP web services, Agile.

●Recommend and facilitate quality improvement efforts.

●Perform initial triage and resolve high priority incidents.

●Identify root cause of issues and implement permanent fixes.

●Created and modified some CICS programs.

●Monitoring of applications and optimize run times of batch process.

●Created system documentation, produced the required playbooks and business document.

●Coordination with peers and application teams to handle ticket inflow.

●Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.

●Educating and demonstrating the benefits of the Agile framework

●Lead re-engineering teams and act as project manager in some cases

●Guiding the team through continual improvement via acceptance and commitment to Agile principles

●Providing advice and input into technical solutions

●Building effective relationships with internal and external stakeholders

●Ability to resolve technical issues through debugging, analysis and investigation

●Ability to collaborate with other developers and other team members

Wipro,CHENNAI

Client: Verizon - Technical Lead, SEPTEMBER 2006 – FEBRUARY 2011

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM, TWS, Utilities, File Manager, SDSF, SYNCSORT, File-AID, DB2 Connect, SORT, Control-M, QMF, FTP, MQ Series, XML, NDM, Endevor, SQL server, Oracle, OS2200, Assembler.

Development Tools/Languages: MS Office, MS Visio, SharePoint, Java, SOAP web services.

●Perform initial triage and resolve high priority incidents.

●Identify root cause of issues and implement permanent fixes.

●Monitoring of applications and optimize run times of batch process.

●Coordination with peers and application teams to handle ticket inflow.

●Involved in user system testing support ( UAT ) .

●Created some CICS screens back end database as SQL server, Oracle

●Brainstorming with team to provide process improvements and automation solutions to recurring incidents.

●Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.

●Involved in design and development of modules for an Enterprise Security device.

●Handled System and Regression Testing, created Test Plan and proactively identified issues ahead of release.

●Handled Configuration Management and Bug Tracking tools for team.

●Modified some screens using CICS with IMS DB

●Developed automated some process for Build Management.

Xerox, India - Senior Software Engineer MAY 2006 - AUGUST 2006

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM, TWS, Utilities, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, Assembler, IMS DB, OS2200

Development Tools/Languages: MS Office, Project Vision, SharePoint, Rally, Java, SOAP web services.

●Ability to collaborate with other developers and other team members.

●Creating documentation and system design

●Involved inventory management upgrade.

●Coding and testing

●Created and reviewed user test cases for business and IT.

●Migration of IMS DB to DB2 for inventory management.

●Providing solution to complex problems

●Modified some screens using CICS with IMS DB

●Involving in production support, UAT support.

Sprint, India - Senior Software Engineer AUGUST 2005 - APRIL 2006

Cendant Mobility, India - Senior Developer MAY 2004 - AUGUST 2004

EDUCATION

University Of Madras, India - Bachelors in Electrical Engineering

1997 - 2001

AWARDS

Received the “Adjudication Star” award from CVS Health.

Received Employee Appreciation from CVS Health

CERTIFICATION

Project Management Professional – PMI Jun 2023

CMITS Agile Scrum Training @ GENPACT, June 2020

GREEN BELT CURRICULUM @ GENPACT, June 2020

Machine Learning – Skillsoft May 2022

Big Data Expert – Edureka Jan 2022

CMITS Agile Scrum Training – GENPAJun2020

Green Belt Curriculum – GENPACT Jun 2020

RPA Citizen Developer Foundation, UIPath – Robotic Process Automation Sep 2020

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