Customer Service General Manager
Resume:
Ebony Seals
Cleveland, MS *****
*********@*****.***
Objective:
To obtain a full time Management position at your company
Qualifications:
A highly energetic, hardworking individual willing to learn and accept constructive criticism
A strong leader and team player, adept at supporting team members to achieve personal and professional goals
A confident and concise speaker, with the ability to deliver enthusiastic presentations with clarity and humor
A self- motivated and organized professional skilled in orchestrating multiple tasks and details to achieve goals on time
Education:
Business Finance, Kaplan University 2007-2009
Business, Coahoma Community College 2009- Graduated 2012
Business/Education, Delta State University
Experience:
Present: Popeyes Chicken
Krystal Company, General Manager
Managed the daily operations and staff of the restaurant, including the execution of all Company policies, procedures, programs and systems.
Lead, guide, direct, select, interview, train, and develop Crew Members, Shift Leaders, and Assistant Managers
Work and communicate effectively with the store team
Ensures achievement of all restaurant objectives while following all Company guideline and compliance with all federal, state and local and ethical business practices
Regions Bank, Teller/Vault Teller
Suntrust Bank, Head Teller/Vault Teller
Ensures that all company policies and procedures are followed surpassing company standards and giving exceptional customer service
Run transactions daily such as; deposits, cashing checks, money orders, cashier checks, travelers checks, and etc
Edge selling and referrals on a daily base (always 100%)
Balance and manage cash in and out
Sheraton Casino, Cage Supervisor
Ensures that all company policies and procedures are followed surpassing company standards and gave exceptional customer service
Provide all revenue for the casino to run efficiently
Accurately checks and insures that all banks are provided for the daily shift routine
RaceTrac Petroleum, Store Manager
Manage cash intake
Made sure shift was covered and store fully stock
Order store outs and did daily count on beer, cigars, and etc
Generated repeat business through successful guest service
Made sure store up and running in a timely manner
Captain D’s/ Burger King, Assistant Manager
Manage cash intake
Helped monitor inventory levels
Made sure working environment was clean
Made sure workers and I was following policies and procedure (guidelines)
Teamwork to get the job done
Gave excellent customer service
Other Experiences:
Proven track record of streamlining workflow and creating a team environment to increase project completion
Quick study with the ability to rapidly achieve organization integration, easily assimilates job requirements, and aggressively employs new methodologies
At ease in high stress, fast paced environment with emerging multiple responsibilities
References:
Available Upon Request
Contact this candidate