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Customer Service General Manager

Location:
Cleveland, MS, 38732
Posted:
January 02, 2024

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Resume:

Ebony Seals

**** ******* ***

Cleveland, MS *****

662-***-****

ad2d9b@r.postjobfree.com

Objective:

To obtain a full time Management position at your company

Qualifications:

A highly energetic, hardworking individual willing to learn and accept constructive criticism

A strong leader and team player, adept at supporting team members to achieve personal and professional goals

A confident and concise speaker, with the ability to deliver enthusiastic presentations with clarity and humor

A self- motivated and organized professional skilled in orchestrating multiple tasks and details to achieve goals on time

Education:

Business Finance, Kaplan University 2007-2009

Business, Coahoma Community College 2009- Graduated 2012

Business/Education, Delta State University

Experience:

Present: Popeyes Chicken

Krystal Company, General Manager

Managed the daily operations and staff of the restaurant, including the execution of all Company policies, procedures, programs and systems.

Lead, guide, direct, select, interview, train, and develop Crew Members, Shift Leaders, and Assistant Managers

Work and communicate effectively with the store team

Ensures achievement of all restaurant objectives while following all Company guideline and compliance with all federal, state and local and ethical business practices

Regions Bank, Teller/Vault Teller

Suntrust Bank, Head Teller/Vault Teller

Ensures that all company policies and procedures are followed surpassing company standards and giving exceptional customer service

Run transactions daily such as; deposits, cashing checks, money orders, cashier checks, travelers checks, and etc

Edge selling and referrals on a daily base (always 100%)

Balance and manage cash in and out

Sheraton Casino, Cage Supervisor

Ensures that all company policies and procedures are followed surpassing company standards and gave exceptional customer service

Provide all revenue for the casino to run efficiently

Accurately checks and insures that all banks are provided for the daily shift routine

RaceTrac Petroleum, Store Manager

Manage cash intake

Made sure shift was covered and store fully stock

Order store outs and did daily count on beer, cigars, and etc

Generated repeat business through successful guest service

Made sure store up and running in a timely manner

Captain D’s/ Burger King, Assistant Manager

Manage cash intake

Helped monitor inventory levels

Made sure working environment was clean

Made sure workers and I was following policies and procedure (guidelines)

Teamwork to get the job done

Gave excellent customer service

Other Experiences:

Proven track record of streamlining workflow and creating a team environment to increase project completion

Quick study with the ability to rapidly achieve organization integration, easily assimilates job requirements, and aggressively employs new methodologies

At ease in high stress, fast paced environment with emerging multiple responsibilities

References:

Available Upon Request



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