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HARLEY JOHNSON
928-***-**** ad2d91@r.postjobfree.com Glendale, Az 85306 Experienced customer service over 4 years of experience in handling customer inquiries, complaints, and providing solutions. Skilled in active listening, conflict resolution, and multitasking. Proven track record of maintaining high customer satisfaction ratings.
professional summary
skills
• Microsoft O!ce • Credit Card Payment Processing
• Microsoft Excel • Active Listening
• Customer Relations • Retail Sales Customer Service
• Customer Service • POS Systems Expertise
• Managing Multiple Tasks
experience
CUSTOMER SERVICE
Locos Bar and Cocina, Lake Havasu City, Az
Mar 2018 - Sep 2022
Ensured compliance with company policies
and procedures when dealing with
customers.
•
Processed orders quickly, accurately entering
data into the system according to established
procedures.
•
Demonstrated excellent customer service
skills while working in a fast-paced
environment.
•
Maintained a positive attitude towards guests
at all times by providing friendly conversation
during interactions.
•
Processed payments accurately using POS
systems and handled cash transactions
e!ciently.
•
May 2022
HIGH SCHOOL DIPLOMA
GPA 3.0
Lake Havasu High School,
Lake Havasu City, Az
Awards & Honors
Extracurricular Activities
education
Manager of the year award
Serve Safe Management
Certification
Wrestling/ Football manager
Culinary School
certifications
• Serve safe Management • Alcohol title 4
References available upon request
references
CUSTOMER SERVICE REPRESENTATIVE
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HARLEY JOHNSON
928-***-**** ad2d91@r.postjobfree.com Glendale, Az 85306 Experienced customer service over 4 years of experience in handling customer inquiries, complaints, and providing solutions. Skilled in active listening, conflict resolution, and multitasking. Proven track record of maintaining high customer satisfaction ratings.
professional summary
skills
• Microsoft O!ce • Credit Card Payment Processing
• Microsoft Excel • Active Listening
• Customer Relations • Retail Sales Customer Service
• Customer Service • POS Systems Expertise
• Managing Multiple Tasks
experience
CUSTOMER SERVICE
Locos Bar and Cocina, Lake Havasu City, Az
Mar 2018 - Sep 2022
Ensured compliance with company policies
and procedures when dealing with
customers.
•
Processed orders quickly, accurately entering
data into the system according to established
procedures.
•
Demonstrated excellent customer service
skills while working in a fast-paced
environment.
•
Maintained a positive attitude towards guests
at all times by providing friendly conversation
during interactions.
•
Processed payments accurately using POS
systems and handled cash transactions
e!ciently.
•
May 2022
HIGH SCHOOL DIPLOMA
GPA 3.0
Lake Havasu High School,
Lake Havasu City, Az
Awards & Honors
Extracurricular Activities
education
Manager of the year award
Serve Safe Management
Certification
Wrestling/ Football manager
Culinary School
certifications
• Serve safe Management • Alcohol title 4
References available upon request
references
CUSTOMER SERVICE REPRESENTATIVE