Customer Service Representative

LATRICE SANDERS

************************@*****.*** 517-***-**** Utica, MI 48317

Summary

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills

●[Product or Service] Support

●Status Updates

●Customer Service Excellence

●Order Management

Experience

Ford motor company Dearborn, MI

Customer Service Lead

06/1999 - Current

●Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

●Liaised between customers and retail buyers to expedite orders and meet customer demands.

●Coached, monitored and motivated new agents to boost performance and enhance job knowledge.

Education and Training

Mumford High School Detroit, MI

High School Diploma

06/1995

Contact this candidate