Customer Service Child Care

KAFAYAT AWOLUMATE

Chicago, IL *****

773-***-**** - ad2d7f@r.postjobfree.com

PROFESSIONAL SUMMARY

Versatile professional with a solid background in customer service, child care, and research. Proven ability to excel in dynamic environments, delivering exceptional service, fostering child development, and contributing effectively to research projects. A dedicated and adaptable team player with strong interpersonal and problem-solving skills, eager to bring a diverse skill set to a new professional challenge. SKILLS

Statistical Analysis

Database Research

Teamwork and Collaboration

Time Management

Analytical Thinking

Recordkeeping

WORK HISTORY

Research Intern

Dr. Simon Hayward

Enhanced research efficiency by streamlining data collection and analysis processes in prostate cancer

Collaborated with team members for successful completion of research experiments on time.

06/2022 to 01/2023 Child Care Worker

Sara Nash

Time Management

Designed experiments to test hypotheses, resulting in significant contributions to knowledge advancements

Maintained detailed records of experimental procedures, providing transparency and replicability of results upon request by supervisors or collaborators Teamwork and Collaboration

Recordkeeping

Database Research, Enhanced children's emotional well-being by developing individualized care plans and providing consistent support Improved communication skills of children through age-appropriate language activities and interactive play.

03/2017 to 08/2022 Guest Service Representative

Chicago Cubs LLC

Enhanced guest satisfaction by providing exceptional customer service at the front desk

Maintained a safe and nurturing environment by implementing strict safety protocols and supervising children at all times

Collaborated with colleagues to develop engaging curriculum that catered to diverse learning styles of children in care

Streamlined check-in and check-out processes for increased efficiency and guest convenience

Assisted guests with reservation modifications, resolving any issues promptly and professionally

Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences. EDUCATION

12/2023 Bachelor of Science: Molecular And Cellular Biology University of Illinois At Urbana-Champaign - Champaign, IL 12/2023 Thinking

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