Cathy Valentine

Transformation Lead Agile Coach Systems Coach Scrum Master People Leader

Contact: 609-***-**** ad2d52@r.postjobfree.com www.linkedin.com/in/cvalentine

Summary

A highly skilled and experienced transformation lead, agile coach, systems coach, and Scrum Master with over 20 years of experience in the software development and infrastructure/operations fields. Proven ability to develop effective relationships with customers and colleagues based on empathy and trust. Passionate about building organizational cultures that foster collaboration and innovation.

Core Skills:

Transformation Change Agent: Deep understanding of agile mindset and processes with the ability to translate complex concepts into practical solutions.

Leadership: Skilled in people development, coaching, organizational change management, strategy planning, and tactical execution.

Speaker/Trainer: Engaging and dynamic speaker with experience presenting at regional conferences and to the C-suite. Utilizes brain-based learning techniques and experiential learning to deliver effective training programs.

Technical Skills: Extensive experience with software development methodologies, enterprise infrastructure and security, and computer systems validation. Product Management, Project Management, Vendor Management. Budgeting, Capacity management, SOPs, Process Improvement

Experience

Network Transformation Lead/Systems/Agile Coach FIS Global August 2021 – December 2023

Led the Network Delivery Transformation within the FIS enterprise.

Developed and implemented formal onboarding processes for Scrum Masters.

Provided coaching and mentoring to Scrum Masters and Agile practitioners.

Facilitated workshops and training sessions on agile principles and practices.

Collaborated with leadership to drive organizational change and adoption of agile methodologies.

Sr Agile Coach Express Scripts, a Cigna Company 2017 - 2021

Led a team of 18 Scrum Masters in Pharmacy Benefits Management.

Developed and delivered agile training programs for developers, QA, Product Owners, and Scrum Masters.

Conducted 1:1 coaching with Scrum Masters, leadership.

Collaborated with leadership to implement agile practices and improve team performance.

Sr Consultant Gearstream, LLC 2013 - 2017

Developed training materials and delivered training on agile principles and practices.

Assisted in the creation of agile maturity assessments.

Conducted needs analysis for teams and provided action plans and status reports.

Worked with thought leaders and surge-makers to drive innovation in organizational agile transformation.

Large scale SAFe implementation at BoA

Additional Experience:

Sr Manager CSP Cognizant

QA & Agile Program Manager Accenture

IT Systems Engineer Gestalt (acquired by Accenture)

Validation Engineer Pfizer

Messaging Engineer Hoffman La Roche

IT Director Globecon Group LLC

IT Specialist Johnson & Johnson

Lotus Notes/Network Administrator Rockey & Associates

Aeromedical Evacuation Specialist USAF

Education

Community College of the Air Force - Aeromedical Evacuation Specialist

NRI - Computer Programming (Visual Basic)

Certifications

Agile Expertise: ICAgile Professional: Agile Coaching, Agile Team Facilitation, Agile Leadership, Accredited Trainer, Certified Scrum Master (CSM)

Training from the Back of the Room Mental Health First Aid Emergency First Aid and CPR Certified Agile Leadership 1&2 Team and Multi-team Simulations using Okaloa FlowLab Security+ (CompTIA) MCP, MCSA Lotus Notes Administration and Application Development Windows NT & OS/2 Administration Computerized Systems Validation CEPA

Industry Experience:

Retail Business Intelligence Financial Services Banking Training DOD Pharmaceuticals Insurance

Additional Information

Strong communication and interpersonal skills.

Excellent problem-solving and analytical skills.

Proven ability to work independently and as part of a team.

Passionate about continuous learning and improvement.

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