Human Resources Customer Service

MONIOUE C. FOWLER

EXECUTTVE PERSONNEL MANAGEMENT

Proactive-Thinking, Results-Oriented, Solution-Driven Achiever Characterized os highly energetic and dependable planner and administrator. Recognized for formulating and implementing uside uariety of programs and policies critical to organizational grouth, rguenue generation and strategic placement. Offer expertise in administratiue mdnagement, Human Resources deuelopment and execution, sales and marketing, support and interpersonal communications. SeIf- storter tuith strong planning akd deuelopmenf skf/ls. Innouatiue and resourceful, uith ability to identify opportunities and consistently achieue goals and objectiues. Offer multifaceted perspectiue with excellent understanding of today's options to cistomize and integrate leading-edge strategies and systems. Persistent producer taith initiatiue and enthusiastic commitment. Ensure data integrity. SI(ILLS, ABILITIES AND ACHIEVEMENTS VALUE OFFERED

monthiy operational meetings; handled payroll for a staff of rB and end of business day closing duties; marketing/advertising; purchasing and sales of products and services

calling perspective candidates for open positions (pre-screening, reviewing resumes, scheduling interviews, conducted new employee orientation and signing of all new hire forrns). Maintained all paper work related to open positions. Assisted with job description revisions, ad postings, and background checks. Facilitated the implementation of health insurance plans. Consulting Group; interfaced with clients, Financial Consultants; money managers & senior management; supported Financial Consultants with processing transactions and answering questions; provided follow-up with clients and operation customer service; coordinated appointment calendars, meetings, conferences and complex travel itineraries; prepared expense reports, spreadsheets, presentations and monthly revenue reports; compiled and designed training manuals

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Intermediate skill in Access

Able to handle multiple assignments while meeting deadlines Possess strong communication and organizational skills Have the desire, tenacity and initiative to get the job done Ability to work in a fast-paced environment