JOEL DON DOLCE

**** ** **** ******

Sunshine FL,*3322

239-***-****

ad2d30@r.postjobfree.com

OBJECTIVE

I’m passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. I’m proficient in customer service best practices and related options. As well as, organized and dependable, I’m exceptional in managing multiple priorities with a positive attitude. With willingness to take on added responsibilities to meet team goals. I’m Detailed oriented, eager to work and meet all requirements that’s necessary. Committed to work at the minimum of 40 hours per week, and available to login on need be. I’m eager to learn and get my career going on a great start. As I’m a people’s person and a team player, while having a open mind.

EXPERIENCE

• Franchisee First Pizza Hut

Customer Service Representative/ May 2020- May 2022 Receiving inbound calls from customers wanting to place an order, a complaint, or inquire information about products. Also, handle payment options via credit card, debit card, gift card or pay at store.

Benefeds

Customer service representative /Mar 2021- May 2022 Enroll customers in a enrollee-pay-all program that provides dental and vision benefits. Mostly to federal, U.S. Postal Service employees and annuitants. Sometimes certain retired uniformed service members, and active duty family members. Eligible participants have a choice between 12 dental and 5 vision carriers. Administer the enrollment and premium payment processes on behalf of the FEDVIP carriers.

• Sylvan Learning LLC

Customer Service Representative / Jun 2022- Nov 2023 2

Provide personalized instruction in Reading, Writing, Math, Study Skills, SAT/ACT prep and State exams to students of all levels. Provide one-on-one support to families and students throughout their entire Sylvan experience. Driving profitability by performing sales activities. Enrolling eligible participates in the federal employees dental and vision insurance program. EDUCATION

High School Diploma 2.4 GPA

AWARDS AND ACKNOWLEDGEMENTS

B average in high school, great communication skills, organized and prepared for any situation. I’m skilled in PowerPoints and Microsoft Excel. I’m eager to learn new things and get my new career off on a great start. I’m a people’s person and I get a long with everybody.