Lakeisha Adams

Queens, NY

ad2d2w@r.postjobfree.com

718-***-****

Work Experience

Outreach Specialist

FED-CAP We-CARE - Jamaica, NY

December 2012 to April 2019

• Interviewed clients, reviewed records, and conferred with other professionals to evaluate mental and physical condition of client and patient.

• Referred patient, client, and family to community resources for housing and treatment to assist in recovery from mental and physical illness, following through to ensure service efficacy.

• Developed and maintained cooperative working relationships with agencies and organizations interested in public health care.

• provided on-the-ground outreach and technical assistance to existing partners.

• Assisted in the design and implementation of an outreach and engagement strategy.

• Performed accurate data entry of customer information into reporting tools and customer managements systems.

Clerical Assistant/ Intake Coordinator

Ozone Park Senior Center - Ozone Park, NY

January 2010 to July 2012

• Organized and performed timely intakes on referrals through accurate completion of intake paperwork.

• Maintained filing and organizational system for paperwork.

• Maintained confidentiality of consumer and staff information.

• Conducted intake assessments for new clients and updated case files for record keeping.

• assisted with the daily discussions such as nutrition, fitness and healthy recipes.

• Provided administrative support to the Clinical and Data teams through mail outs and phone assistance Office manager/Dispatcher

Ferum Inc - Mineola, NY

April 2000 to June 2007

• Improved monthly on time freight pick up/delivery from 60% to 80%-100%.

• Directed daily work activity and priorities for the team; load planning and execution.

• Successfully created and implemented processes to maximize efficiency and quality.

• Reviewed and authorized on-boarding requirements for all new customers.

• Developed and maintained successful working relationships with owner-operators, carriers, inside and outside customers

• Followed-up on work orders, collected outstanding balances and made company deposits. Customer Services Associate

TML Novelties - Oceanside, NY

July 1993 to May 2001

• Provided superior customer service assistance, and Performed general maintenance on facility.

• Balanced and reconciled cash register, and Ensured products were readily available for customers.

• Loaded, unloaded and stocked daily shipments

• Take customer orders will providing customer service with an emphasis on courtesy.

• Assists customers with their orders and communicate positively in a friendly manner.

• Asks questions to determine, verify and solve problems. Education

High school diploma

Skills

• assignment/swyee6c0-ozxthch Customer Focus & Orientation (Proficient) June 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share

• assignment/gvwfwdezdqt4uwkl Human Resources Skills: Recruiting (Familiar) June 2019

• Intake Experience

• Case Management

• Social Work

• Crisis Intervention

• Data entry

Assessments

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Data Entry: Attention to Detail — Familiar

March 2020

Maintaining data integrity by detecting errors

Full results: Familiar

Direct Care — Highly Proficient

November 2019

Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

February 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Recruiting — Familiar

June 2019

Managing the candidate sourcing and selection process Full results: Familiar

Case Management & Social Work — Familiar

July 2020

Prioritizing case tasks, gathering information, and providing services without judgment Full results: Familiar

Data Entry: Accuracy — Familiar

March 2020

Entering data quickly and accurately

Full results: Familiar

HR: Compensation & Benefits — Familiar

May 2020

Knowledge of compensation and benefits programs

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate