Academic Advisor, Tutor, Coach
Resume:
Becky Reed
**** **** **** ******, *** D***
Denver, CO 80231
****************@*****.***
ACADEMIC ADVISING and TUTORING EXPERIENCE
Reed College Readiness
Freelance Academic Advisor, Tutor and College Readiness Coach December 2022 to present
• Assists students and their families with navigating the process of researching and choosing a college environment that’s a good fit; this includes reviewing academic rigor, programs, tuition, fees and residential housing costs with parents and highlighting scholarships for which their students would be eligible
• Supports students as they complete college applications, craft an admissions essay, and gather the supporting documents required by each school
• Provides tutoring for the English, reading, writing, communications and social science components of the ACT and SAT exams; students are referred to high- quality tutors for the math, science, IT and other science-based components of the college entry exams
Johnson & Wales University, Denver campus - position #1 of 2 positions Academic Advisor, Tutor Coordinator, and At-Risk Student Specialist August 2003 to June 2012
• Advised, directed and engaged more than 1500 students in the general population of students at Johnson & Wales University’s Denver campus
• This included a caseload of roughly 150 students each term who were at risk due to disability and/or poor academic performance. Analyzed these students’ academic needs and provided them with their requested accommodations, thus leveling the playing field for these volatile groups of students
• Created a daily workshop series called “Brain Food” and coordinated the tutors to assist with these workshops. This one-of-a-kind program was popular among both students and faculty
• Brain Food topics included study skills, time management, writing enhancement, communication with faculty and staff, conflict resolution and financial literacy. Student retention improved almost 15% after the first year. The faculty embraced the workshops, giving extra credit for attending.
• “Brain Food” is being utilized by more than a dozen other Universities nationwide
• Played a key role in presenting new programs to faculty and staff in monthly in- service meetings
• Took part in admissions, new-student orientation, first-year seminars and campus- wide retention activities
ADMISSIONS with ACADEMIC ADVISING EXPERIENCE
American National University
Online Admissions Representative and Academic Advisor September 2020 to December 2023
• Represented American National University Online in a busy, fast-paced telephone sales environment to secure the online admissions and enrollment of potential students
• Used a CRM platform to reach out to enroll potential American National students and to provide academic advising for each student in the first 10-week term
• Provided exceptional customer service for students by working with financial services, academic advisors and other members of American National’s cross- functional student service team
• Consistently met or exceeded enrollment and retention goals in each 5 week enrollment term, using a CRM platform to create, analyze and manage data covering weekly and monthly production
ECPI University Online
Online Admissions Advisor and Academic Advisor
December 2016 to November 2019
• Represented ECPI as a part of its online admissions team enrolling students ECPI’s programs including IT and business programs
• Responsibilities included the online enrollment of students as well as providing academic advising for each enrolled student throughout the first 10 week academic term and beyond
• Developed new knowledge and skill as a result of working at ECPI, which is largely as STEM environment; many technology programs have specific prerequisites that aren’t at play in a general college curriculum
• Consistently met or exceeded enrollment and retention goals in each 5 week enrollment term, using a different CRM platform than the one used at ANU Ashford University, Denver campus
Enrollment Services and Academic Advisor
September 2015 to November 2016
• Enrolled students into Ashford University’s general education curriculum
• Ashford is the University in which my skills in online admissions and enrollment were learned and developed
• Used a CRM platform to reach out to enroll potential American National students and to provide academic advising for each student in the first 10-week term
• Took part in admissions, new-student orientation, first-year seminars and campus- wide retention activities
EDUCATION
University of Denver Bachelor of Arts in Communications and Sociology
Contact this candidate