Shavonne Jones

ad2cww@r.postjobfree.com

214-***-****

Objective

Professional adjuster who has been in the insurance industry twelve years. Detailed-oriented and able to handle multiple tasks simultaneously, while maintaining a high level of customer satisfaction. An experienced team player is adept at working within company polices to coordinate with agents, policyholders and contractors. Professional Experience

01/2023 to 08/2023 –Progressive Insurance Company - Remote Inside Property Claims Adjuster (Contracted)

• Review estimates, and issue payment for dwelling, contents and additional living expenses.

• Contact insured and go over settlement. Send settlement documents.

• Experienced in writing estimates with Xactimate 28. 05/2022 to 09/2022 – American Family Insurance - Irving, TX and Remote Inside Property Claims Adjuster (Contracted)

• Review estimates, and issue payment for dwelling and contents. Contact insured and go over status/ settlement details. Send settlement letter and estimate. Issue denial letter whenever appropriate.

• Experienced in writing estimates with Xactimate 28. 01/2022 to 5/2022 – Prosight Specialty Insurance - Remote PIP Adjuster (Contracted)

• Review medical bills and issue payments to Medical Providers and Attorneys.

• Send out denials to provider of medical bills when appropriate. 09/2021 to 11/2021 –Progressive Insurance Company - Irving, TX Inside Property Claims Adjuster (Contracted)

• Assist customers by providing the status of claim and payment. Send settlement documents.

• Conduct investigations, analyze facts and issue denial letters whenever appropriate.

Experienced in writing estimates with Xactimate 28. 3/2021 to 5/2021 – LeaseLock – Irving, TX

Property Claims Adjuster (Contracted)

• Handling Property Damage and Liability claims.

09/2018 to 3/2021 – QBE Insurance Company - Plano, TX Inside Property Claims Adjuster (Contracted)

• Review estimates, issue payment for dwelling, contents and additional living expenses.

• Worked with Public Adjusters to settle claims.

02/2014 to 03/2018 - Safeco/Liberty Mutual and Ryze Claims - Dallas, TX Inside Property Claims Adjuster

• Review estimates, issue payment for dwelling, contents and additional living expenses.

• Experienced in writing estimate with Xactimate 28.

• Worked with Public Adjusters to resolve claims.

01/2011 to 08/2013 - Safeco Insurance

PIP Adjuster

• Handle personal injury protection claims covered under personal automobile policies.

• Assisted Agents with status on claims and provided customer service. EDUCATION:

08/2013 – 03/2016 Cedar Valley College Studied Business Administration 03/2000 Dearborn Leonard’s Training Adjusters License 09/1990 Executive Secretarial School College Work Completed 05/1987 Ennis High School High School or equivalent Licenses: FL, GA, IN, KY, LA, MN, MT, NC, OK, SC, and TX.

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