Sharon A. Caskey
*** ***** ******* **** *** ***
Lindenwold, NJ 08021
Email: ***********@*****.***
Background: 27 years of diverse experience in healthcare finances, Accounts Receivable Management, Process Improvement Six Sigma Yellow Belt
Professional Experience:
Jefferson Health System, Cherry Hill, October 2021-July 2023
July 2022-July 2023
Bariatric Navigator- General Surgery
Meet with Patients to Go over Checklist Requirements with Patient after Surgeon
Go Over Insurance Requirements
Schedule Appointments with Nutritionist and Specialist Oversees Navigation Process for Four Bariatric Surgeons
Exemplify Excellent Listening and Communication with Doctors, Patients & Staff Empathic Attitude with the Ability to offer Emotional Support
Passion of the Proper Care and Well Being of Patients before Surgery and After
October 2021-July 2022
Seamless Access Representative-Call Center
Responsible for professionally responding to inquiries from Patient’s as they related to healthcare services.
Schedule patient appointments and work with insurance issues
Virtua-West Jersey Health System Marlton, NJ January 1997 - July 2021
Accounts Receivable Coordinator/Supervisor
Supervisor 39 employees 35 billers and 4 Team Leaders assist in absence of Patient Accounting Manager
Oversee all aspects of AR for Horizon BC, AmeriHealth, IBC, Aetna, PPO, Commercial Payers
Workers Compensation and Motor Vehicle.
Directly responsible for approximately millions of dollar accounts receivable and 40 million in cash collections monthly.
Assist Managed Care Department in contract negotiations.
Process Improvements Star Coach
Assist in restructuring billing and collection processes
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Quality Review Assistant and Patient Financial Services Representative 1997-2001
HMO and PPO patient insurance billing
Follow up with Insurance Companies regarding
patient fees Assisted in Accounts Receivable on
collections.
Education Camden County College
Pursuing Business Administration degree (2006)
Diploma from Sterling Regional High School
Certifications/Awards
Certified Patient Accounting Technician (CPAT)
Business Technology
Leadership/Management Program
Six-Sigma Yellow Belt Trained and Coached