CURRICULUM VITAE

SAYYED MUZAFFAR SHAUKAT

Email: ad2cuf@r.postjobfree.com

Mobil no: 989*******

Address:-154, Nana Peth, Hasina Manzil, A.D. Camp Chowk, Pune - 411002.

OBJECTIVE:-

To be associated with an organization where my skills can be

utilized in providing support by continuous

learning and Enhancing my skills, to give my best performance

in all my assignments.

WORK EXPERIENCE

Current Experience: WNS Limited

Organization: WNS Limited

Margarpatta - Pune.

Designation: Senior Associate.

Year: 26th July 2022 till date

Process: - IAG Insurance

Supporting Recoveries

Organization: ALLSEC TECHNOLOGIES LTD.

Designation: Customer Care Executive.

Year: 4th April 2009 to 15th Feb 2012

Process: - Aircel.

Handling escalations of retailers.

Organization: TATA CONSULTANCY SERVICES.

Pune - 411014

Designation: Customer Care Executive

Year: 24th July 2007 to 10th Mar 2008.

Process: - VSNL BROADBAND.

Solving Technical & Non-Technical Queries Of the Customer.

EDUCATIONAL QUALIFICATION:

Degree Board/University Year of Passing Division

B.A. Pune University 2010 i

H.S.C. Maharashtra Board 2004 ii

S.S.C. Maharashtra Board 2002 iii

PERSONAL INFORMATION :

Name: Sayyed Muzaffar Shaukat

Date of birth: 6th June 1985.

Marital status: Married.

Nationality: Indian

Language known: English, Hindi, Marathi.

Extra Curriculum: Basic Computer Knowledge, Typing

Personal Attributes:

. Commitment to excellent self motivated and enthusiastic,

. Ability to work effectively under pressure and facilitate solutions

during periods of high work flow.

. Disciplined prioritizing skills thereby providing deliverables on

schedule,

. Strong interpersonal skills and confidence in dealing with people at

all levels.

Achievements:

. Featured in Top Stack regularly while was an agent.

I affirm that the above information is true to the best of my knowledge.

MUZAFFAR SAYYED

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