Case Manager N A

Dennis Smith

** ********* **** **** [Conway, AR *2032 501-***-**** *******@*****.***

Objective

Case Manager offering a strong educational background and more than 6 years of assisting students/clients in the School District. Excellent interpersonal and organization skills.

Education

University of Arkansas, Little Rock, Arkansas – Present : Social Work

University of Arkansas, Pine Bluff, Arkansas

Bachelor of Arts in Sociology May 11,2002

Sociology

University of Central Arkansas, Conway, Arkansas

N/A N/A

Political Science

Central Baptist College, Conway, Arkansas

N/A N/A

Psychology

Experience

January 2016 – present

Case Manager Pinnacle Pointe Outpatient Conway, Arkansas

Charted and recorded information in client files from treatment plans. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Assist students/clients in the classrooms with making good choices and following treatment plans. Trained others in Handle with Care procedures.

September 2014 – January 2016

Family Service Worker/Investigator Department of Human Services Conway, Arkansas, and Morrilton, Arkansas

Interviewed clients individually and with families to determine what services would best address their needs. Directed all protective placement, case management, parent education and family reunification activities. Advised clients on community resources, made referrals and devised realistic treatment plan.

September 2007 – September 2014

Case Manager Pinnacle Pointe Outpatient Conway, Arkansas

Charted and recorded information in client files from treatment plans. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Assist students/clients in the classrooms with making good choices and following treatment plans. Trained others in Handle with Care procedures.

July 2006 – September 2006

Sales Consultant Car Mart Pine Bluff, Arkansas

Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Trained all new sales employees on effective techniques. Organized items in visually appealing manner.

April 2005 – July 2006

Appliances Sales Associates Sears Pine Bluff, Arkansas

Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Trained all new sales employees on effective techniques. Organized items in visually appealing manner.

February 2000 – April 2005

Automotive Technician /Inventory Control Specialist Walmart Pine Bluff, Arkansas

Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Trained all new sales employees on policies and procedures for health, safety and environmental compliance. Set up and verify the functionality of safety equipment. Demonstrate excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.

References are available upon request

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