Kokila Kinner

United States 682-***-**** ad2csa@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Core-Mark Southlake, TX [10/2023 to Present]

Accounts Payable

Month End Reporting/Flux/Analytics

Month End Accruals

Positive Pay management

Check cancelations/reissue

Vendor payment research and resolution

Urgent Check requests

New West Marketing Group Dallas, TX [07/2018 to 09/2023]

Accounts Payable/Vendor Management Procurement Cleanup

Identify parent and subsidiaries across the vendor file then merge or make them inactive.

Review possible duplicate vendors and decide which to merge, keep, or drop.

Ensure a standardized process for naming and numbering all vendors.

Scrub invoices to determine the correct remit to address and if the vendor should be active or not depending upon how long there had been inactivity.

Cross reference the W9 in regard to determine certain information needed (TIN#, Supplier Contact, and Remit to address) to complete vendor clean up by assisting to avoid costly mistakes from duplicates, outdated, or inaccurate information.

Processing invoices (3-way matching), check runs, and confirming purchase orders.

Investigate and responds to customer inquiries received regarding complex products, services and issues via all channels through which customers are served.

Supports a complex dedicated suite of sales, products/services, service sophisticated client base, and/or leverages an advanced process or tool to support internal and external customers.

Liaison between vendors regarding specialty products and ensuring invoices are accurate.

Resolve issues with product, services, payments, and invoices.

Build rapport with top industry players to guarantee the smoothest process possible until the close of client accounts; by answering all questions, resolving all issues, excepting payments, updating invoicing, and following up within a timely manner.

Page 2 Kokila Kinner 682-***-**** ad2csa@r.postjobfree.com

Processing invoices, check runs, and confirming purchase orders.

Assist as a hybrid employee by assisting alternate departments for overall operations progression by supporting with cross training, upselling, and monitoring my colleagues.

Innovative Systems Group (ISG) Dallas, TX [04/2017 to 02/2018]

Accounts Payable Representative/Customer Service

Establish and maintain relationships with new and existing vendors.

Comparing terms of payment, purchase orders, prices, and other charges.

Update due invoices, payments, recording entries, and reconciling books.

Resolve complex or reoccurring issues, identify root cause of issues, and act as an escalation point.

Customer focused and knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

SUMMARY

I completely understand that professionalism, respect, and customer service is a standard practice within all businesses one represents. While attaining my Associate of Arts in Accounting at University of Phoenix I learned that it is paramount to possess versatility to transition with ease from one role to another, such as being a team player, leading the team, or training a team. I welcome continuing education in the event that the company requires me to take additional classes/training.

EDUCATION

University of Phoenix, Dallas, TX

Associate of Arts in Accounting May 2013 GPA 3.42/4.0

QUALIFICATIONS

Willing to work with others or with minimum supervision, splendid Customer Service Skills, as well as exceptional oral, and written communication capability.

Capacity to multi-task all in a timely manner and detail oriented; along with the ability to prioritize and meet deadlines.

Knowledgeable of Excel, Microsoft Word, MS Office, G-Suite, TEAMS, WebEX, Oracle, Adobe Acrobat, CMS, Outlook, DOS, DARES, LPS, MSP, SAP, Equator, LenderLive, LenderOffice, FraudDetector, IOriginate, EDGE, StatusMart, AS400, Active Directory, HomeBase, Avaya, SharePoint, Salesforce, Encompass, Empower, Qfiniti, VPN, Updating KPI’s/Knowledge Objects, Customer Experience, Live Chat, SaaS,Internet Service Provider(ISP), BusinessSkype, Student/Customer Portal, Inbound/Outbound Support, Chat/Email Support, Social Media, Imaging, Oracle Fusion, Oracle NetSuite, ERP21, Product Support, ZenDesk, ServiceNow, Maximo and Remedy Ticketing systems, Property and Casualty License, and RightFax

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