Senior Program Manager

Jay Worst

linkedin.com/in/JayWorst ******.*****@*****.*** 484-***-**** Austin, TX

Program Manager with experience implementing change management programs supporting business and human resources organizations. Passionate about using technology to improve business processes and user experience. PROJECTS

Talent Acquisition Analytics (Applied Materials)

Programmatic development of hiring organization and approach that included refresh of hiring processes technology and data reporting to drive hiring efficiency, effectiveness, experience, equity and compliance

Software Engineering Hiring Pilot (Google)

Hiring pilot program implemented to address pain points in the Google software engineering hiring process

Job Analysis (Google)

Program to refresh key skills, qualifications and work activities associated with the roles of 80% of Google employees for job architecture and recruiting programs Workday Implementation (PwC)

User adoption program focused on preparing the global HR workforce to lead changes with migration to Workday Audit Process Improvement (PwC) – program

focused on using project management and process

improvement to increase profitability, improve employee experience and retention

EDUCATION & CERTIFICATIONS

B.S. in Business Administration

Saint Joseph’s University, Philadelphia PA

M.S. in Business Intelligence & Analytics

Saint Joseph’s University, Philadelphia PA

PROSCI Certified Change Practitioner

Applied Materials, Santa Clara

SKILLS & SYSTEMS

Program Management Microsoft Suite

Process Improvement Google Suite

Change Management Workday (HCM)

Communications Eightfold.ai (CRM)

Budget & Risk Management SeekOut (Sourcing)

Analytics & Visualization SAP (Finance)

SQL, R, Python WalkMe (User Adoption)

Forecasting & Statistical

Analysis

ServiceNow (Knowledge

Management)

RECENT EXPERIENCE

Talent Acquisition Senior Program Manager, Applied Materials (Austin, TX) Jun 2022 – October 2023

Led a programmatic effort to develop and enhance recruiting analytics to support global hiring at Applied Materials

Design completed for the implementation of a talent intelligence platform and candidate CRM (Eightfold.ai)

Hiring process changes and Organizational role realignment

Standardized Global KPIs to measure the efficiency and effectiveness of hiring pipeline and process changes implemented

Data Analysis to supporting key partners and programs

Employee Referral, Veteran Hiring Program, New College Graduate, Agile Recruiting and TA Annual Strategy Programs

Analysis of a scaled hiring pilot program focused on improving hiring efficiency and improving the candidate pipeline that increased the hiring rate by 30% and increased the unique candidate application rate by 49%

Analysis support of the pilot expansion from Arizona based locations to all of North America

Reporting and Analytics through close partnership with the HR IT team

Workday/Tableau Dashboards for Hiring Managers, Recruiters and Global Recruiting Leads

Establishing Cycle Time, Passthrough Rate and Annual Global hiring benchmarks for trending analytics

Annual Forecasting translation from headcount growth to hiring targets

Annual Reporting and Survey support for all recruiting data inquiries

Learning & Development

Led two agile recruiting projects focused on external talent market research and the creation of standardized scaled hiring transition and support materials for recruiting and hiring manager teams

Creation of training materials to support upskilling and user adoption program for the recruiting and partner organizations

Budget Management

Creation of a country-level budget management process to establish budget allocations and increase the speed and flexibility of spend reduction from FY22 hiring ramp as market conditions dictated Early Career Staffing Partner, Google (Austin, TX) Jun 2021 – June 2022

Program Manager responsible for recruitment placement for all entry level software engineers joining Google Cloud

Led analysis to optimize staffing allocation for the Early Career staffing team with changing business unit hiring needs

Trained 5 new team members and created Cloud specific onboarding resources to increase speed to productivity

Led the forecasting and allocation process for Google Cloud university hiring

Created a tool in Google Sheets to better align candidate and hiring manager feedback to increase the speed of closing offers Staffing Enablement Program Manager, Google (Mountain View, CA) May 2020 – May 2021

Developed a hiring pilot program to address key pain points in the software engineering (SWE) hiring process to decrease the length of the hiring process by 20% while maintaining the quality of hiring evaluations

Partnered with the Learning Navigation team to create training that prepared recruiters, hiring managers and hiring committee members to adopt the new way of hiring

Partnered with the Hiring Committee Operations team to forecast and develop the new hiring committee staffing model to support the changes which required more targeted expertise in each hiring committee review

Led the data and metrics measurement plan for the pilot through partnership with analysts from the DEI, operations and hiring metrics teams to define success metrics and ensure monthly and quarterly progress reports Hiring Innovation Program Manager, Google (Mountain View, CA) Feb 2019 - May 2020

Led the project management of a job analysis program to assess 80% of all roles at Google

Created and implemented a centralized project request system to manage incoming requests in support of global programs

Supported ongoing rubric development with business and recruiting partners to create single-level rubrics used to assess candidates’ knowledge, skills and abilities

PAST EXPERIENCE

Workday Change Management Consultant, PwC (Philadelphia, PA) Dec 2018 - Jan 2019

Senior Associate responsible for the project and change management program for Telecommunication client’s HR Transformation effort which included the implementation of Workday Workday User Adoption Project Manager, PwC (Philadelphia, PA) Jan 2018 – Dec 2018

Managed the schedule and deliverables for an internal cross-functional team of People and Organization consultants, Learning and Development subject matter experts and technical support teams for an internal Workday implementation at PwC Audit Project Manager, PwC (Philadelphia, PA)

Nov 2015 - Dec 2017

Led the change management initiative to implement new operational, planning and communication processes to overcome audit- specific challenges and adjust behaviors to improve the team’s ability to work more efficiently Engineer Officer, US Army (Germany)

Nov 2011 - Oct 2015

Served as an Army Engineer Officer with the 15th Engineer Battalion in Schweinfurt and Grafenwoehr Germany supporting training programs, construction and logistics projects and base relocation operations

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