Brandi Wade

*** ******* ****** ** ********,VA ***88

ad2cok@r.postjobfree.com

434-***-****

Experience:

Strong Background in Customer Service, Management, Teller and Personal Banker Work. Trainer Experience and Restaurant Server Experience

Server at Kotos (March 2023-Present)

• Customer Service with repour

• Prepare order per customer request for chef

• Ring customers order in POS and cash it out

• Assist with opening and closing duties

Customer Service Representative at Select Bank (July 2022-Feb 2023)

• Performed accounting duties on a daily basis

• Established customer accounts for business and personal (checking, savings, CD, IRA and safe deposit boxes)

• Maintained vault duties and cash flow for the branch

• Maintained custodial functions of the ATM daily

Retail Banker at Woodforest National Bank (Nov 2020- July 2022)

• Cross trained for personal banker duties

• Established customer accounts (checking, savings, CD and IRA), processed loan and credit applications

• Assumed full responsibility for opening and closing the branch

• Performed accounting duties on a daily basis

Customer Service Representative at Startek (Feb 2017-Nov 2020)

• Tier 1 troubleshooting

Customer assistance with products and financials Credit Consultant at Creditor Service Agency (August 2016-Feb 2017)

• Established Customer repor with deliquent accounts

• Assisted legal paperwork for garnishments

Cashier/Teller at CNAC (July 2015 – June 2016)

• Assisted legal team. Prepared documents. Held confidentiality

• Balanced all cash flow of the Finance Department

• Assisted Branch Manager with daily administrative workload

• Customer outreach assistance including assistance with loan payments Retail Banker at Woodforest National Bank (2013 –2015)

• Cross trained for personal banker duties

• Established customer accounts (checking, savings, CD and IRA), processed loan and credit applications

• Assumed full responsibility for opening and closing the branch

• Performed accounting duties on a daily basis

Lead Teller at Wells Fargo Bank (2008-2013)

• Assisted customer with financial product selection

• Trained 10 fulltime employees from start up to full teller implementation

• Provided assistance with opening and closing of the branch

• Took responsibility for the vault cash and the ATM cash (ordering and replenishing) Sales and Service Consultant at One Stop Cellular (2007-2008)

• Assisted customer with selection of mobile phones, related merchandise, and wireless plans

• Calculated personal sales goals and targets. Experience in inventory and POS software

• Provided assistance with opening and closing of store – utilized accounting skills daily

• Managed general operation of store including store opening and closing Education:

• 1999-2002 Brookville High School, Lynchburg VA

Earned General Educational Diploma, Campbell County Vocational and Technical Center 2008 Successfully Completed Teller Certification Training, Roanoke VA 2012 Successfully Completed Lead Teller Certification Training, Charlottesville VA Strengths:

Excellent interpersonal and communication skills. Strong planning and organizational skills. Strong problem solving skills. Knowledge of MS Office- Word, Excel, Outlook, and Point of Sale Systems, and inventory software. Fast learner. Goal setter. Detail oriented. Independent thinker, yet team player. People person! Diverse work experience.

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