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Customer Service Team Member

Location:
Palmview, TX
Salary:
12
Posted:
December 31, 2023

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Resume:

ALEXANDRA HERNANDEZ

PROFESSIONAL SUMMARY

Dedicated team member with excellent communication skills and a pleasant demeanor,

Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals.

Work ai

When it comes to answering customers’ questions and recording order information, professionalism is essential.

-as have a history of being kept clean, m

and professionally organized.

Problem-solver with experience in customer service,

Hardworking Cashier with a strong background, as well as a high level of accuracy and efficiency

SKILLS

* Cold calling * Store merchandise handling

* Cash drawer balancing * Cash register operations

© Shelf-cleaning + Sales

+ Excellent verbal communication * Credit card authorizations

* Heavy lifting * Refunds and exchanges

* Money management * Receipt and refund issuance

* Customer service * Bagging assistance

* Coin counting * Staff training

+ Cash Handling * Cash counting

* Cleaning and sanitizing * Price changes

EDUCATION

chool 2022

High S

Escuela Preparatoria Benemérito de las Amé

Reynosa, Tamps.

ome college (No degree)

PSJA Southwest Early College High School Pharr, TX

Work History

Cashier May, 2020 to February, 2023

Church's Texas Chicken Hidalgo, TX

* Kept well-stocked cashier lanes and store shelves to promote strong sales.

+ Educated customers about [Type] promotions to increase sales.

* Processed new orders quickly and accurately, completing [Number] daily transactions.

* Am in charge of issuing receipts, refunds, change, and tickets.

* Am in charge of taking orders from customers,

* Counted the cash in the register drawer at the start and end of each shift

* Counted cash in the register drawer to keep the register balanced at the start and end of each shift.

* Served the needs of more than [Number] customers in a busy [Type] environment.

Cashier February, 2023 to July, 2023

Texas GnS Pharr, TX

* Helped customers by answering their questions and completing their requests.

+ Adheres to procedures, rules, and regulations to ensure a safe and clean working environment.

* Developed and maintained positive working relationships with others to achieve business objectives.

* Used [Software] to create and submit end-of-shift reports.

* Requested official identification and verified details, adhering to strict legal standards for underage sales for [Type] purchases,

* Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

* Kept my cash drawers accurate and secure by putting large bills away and maintaining optimal levels of small bills and change.



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