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Program Management Manager

Location:
Saint Cloud, FL
Salary:
$60/hr.
Posted:
December 31, 2023

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Resume:

…continued…

AMBER HARMON

Orlando, FL • 407-***-**** • ad2cke@r.postjobfree.com

PROGRAM MANAGER

Program Management Officer / Enterprise Resource Planning / Strategic Planning A driven Program Management Officer with an Executive MBA and PMP Certification. Experience establishing a program management office through leadership, including; change and risk management, as well as process improvement. Passion for creating and leading projects that help organizations identify, prioritize, initiate and manage their most critical projects. Strong track record of collaboration, creating effective partnerships across organizational lines. Analytical and process- oriented; experienced at working on strategic initiatives. A calming influence during stressful times, and a trustworthy, supportive leader.

Core competencies include:

• Establish Program Management Office (PMO)

• Agile Project Management

• Effective Change/Risk Management

• Budget Development/Management

• Solutions Development /ERP Implementation

• Team-Building, Leadership

• Policy & Procedure Improvement

• Recruiting / Hiring / Retention

PROFESSIONAL EXPERIENCE

BUSINESS OWNER

Sungold Gardens, Saint Cloud, FL October, 2016 – Present Organic Vegetable Garden Installations, Gardening Service and Gardening Education XAPT Corporation, Miami, FL, June, 2014 – August, 2016 Established the XAPT Corporation PMO in North America, based on business requirements with a focus on Agile Project management; streamlined the ERP Implementation Lifecycle. $5M budget.

• Defined, implemented and revised the ERP project methodology based on Microsoft SureStep; working with key PMO Stakeholder to ensure full adoption and compliance.

• Implemented new monthly leadership reviews of major project statuses, business cases, and issues. Developed executive summary dashboards to capture rolled up status info from all PMs to report to executive management.

• Manage the creation of the Agile ERP Implantation Project Plan, PM Documentation and Change Control Process.

• Develop, coached and assigned project resources for prioritized projects.

• Serve as the project manager for the XAPT, Microsoft Dynamics AX, ERP Implementations.

• Monitor ERP projects with regard to scope, schedule, and budget. IT PROGRAM MANAGER - NORTH AMERICA MIGRATIONS

COBHAM DEFENSE ELECTRONICS, Lansdale, PA, November, 2010 – September, 2013 Project managed IT infrastructure migrations of 30 Cobham companies in North America into a centralized IT Services Hub, meeting budgetary and time constraints as defined by the IT Executives. Worked with Network, Security and Infrastructure Teams to execute migrations in accordance with Defense Security Service (DSS) guidelines. $10M budget over 2 years.

• Instrumental in defining and documenting the repeatable infrastructure migration process for NA IT Migrations.

• Supported Defense Security Service (DSS) IT Services Audit which resulted in approval of the Cobham Defense Systems, Electronic Communications Plan (ECP) for IT Services migrations in North America.

• Define, track and report on the project tasks in accordance with the Executive Team’s business requirements.

• Resolve project issues and ensured stakeholder requirements are met through close working relationships.

• Implemented, managed and documented project changes, utilizing the Change Control Procedure.

• Created strategies for risk mitigation and contingency planning for the NA Site Migration Plan. AMBER HARMON Page Two

• Coordinated migrations with the Hub Readiness Plan and Electronic Communication Plan (ECP).

• Coordinated training programs to support Site Migrations and Service Delivery for new and current employees.

• Ensured that the IT Migration project was delivered within the financial requirements of the business case.

• Ensured projects met industry leading quality standards.

• Managed, monitored and motivated the cross functional teams assigned to the project. PROJECT MANAGER/ MIS MANAGER/ SOFTWARE DEVELOPER

TRACSTAR SYSTEMS a Cobham Company, Orlando, FL, June, 2006 – November, 2010 ERP System implementation and administration for a manufacturing firm in the Telcom industry. Responsible for network administration and a $250K budget.

• Led a successful, timely, cost-effective implementation of the ERP system, Made2Manage.

• Oversaw data migration and SQL database management.

• Guided ERP process and documentation development and system training for over 100 employees.

• Oversaw administration of Windows Server-based network with 45 workstations VICE PRESIDENT of ADMINISTRATION - IT, HR, MARKETING and FACILITIES/ SOFTWARE DEVELOPER

DATAMETRICS CORPORATION, Orlando, FL, April, 2001 – May, 2006 ERP System implementation and administration. Involved in developing and executing 1- and 5-year business and marketing plans based on overall corporate strategies. Participated in budget administration for IT and Marketing. Oversaw administration of Windows Server-based network with 35 workstations; created MIS and network administration procedures. Selected accomplishments:

• Led a successful, timely, cost-effective implementation of the ERP system, Made2Manage.

• Developed and implemented policies, procedures, and workflows for IT, HR, Manufacturing, and Finance.

• Played integral role in corporate restructuring from hierarchy-based to team-based business model.

• Served as PM and software developer for Windows-based graphical user interface (GUI) for high-speed thermal printer; using Visual C++ and Microsoft Visual Studios. SOFTWARE DEVELOPER

RDR, INC., Orlando, FL, January, 2000 – March, 2001

• Participated in the development and testing of the Virtual Environment Submarine Simulator (VESUB) for US Navy and the Forward Observer Training System (FOTS) application for US Army. Visual C++ SOFTWARE DEVELOPER

EDUCATIONAL DATA RESOURCES (EDR), Orlando, FL, April, 1998 - December, 1999

• Software development and testing in Visual BASIC for the TERMS application utilized by the Florida public school system; on an AS400 platform.

EDUCATION & CREDENTIALS

Project Management Professional (PMP) Certification, 2012 Executive MBA, 2007 ~ Concentration in International Business Management University of Central Florida, Orlando, FL

Bachelor of Science in Computer Science, 2000

University of Central Florida, Orlando, FL

*References available upon request*



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