Cyber Security Data Entry

DERRICKA RICHARD

Address: Birmingham AL *****

Contact: 912-***-**** Email: ************@*****.*** Security Clearance: Secret

Entry Level Professional:

Data Entry Information Technology Computer Technican

DevOps program trained United States Army veteran and experienced Office Management and Administration Professional; acquired skills in identifying valuable benefits to the business and IT cyber security lifecycle, formulating principles for continuous integration, continuous delivery, testing, and security. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

KNOWLEDGE FORTE

Cyber Security

DevOps

Splunk and Splunk App for Enterprise Security (ES) Windows Server

Help desk support

Project Management

Network component installations

PC refurbishment

Computer imaging

Programming

Web Security

Technical Writing

Virus and malware prevention

IT COURSES AND CERTIFICATION

DevOps Career Pathway Program

Splunk Core User

Six Sigma Green Belt, May 2022

Generator Repair Certification

Forklift Certification

PROFESSIONAL EXPERIENCE

COMPUTER TECHNICIAN ABBTECH HOOVER, ALABAMA 07/19/2023- 08/2/2023

Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.

Explained technical information in clear terms to non-technical individuals to promote better understanding.

Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

Refurbished pc systems and peripherals such as monitors, networking equipment, printers, and more.

Linked computers to network and peripheral equipment and used diagnostic tools to identify hardware failures and replace non-functional components.

INVENTORY CONTROL SPECIALIST PROVANTAGE SOLUTIONS RALEIGH NC 03/ 2020 – 07/ 2022

Developed and implemented a system to track and monitor incoming, outgoing and on-hand inventory.

Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

Analyzed inventory trends to identify and prepare for potential issues and discrepancies.

Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.

Conducted audits to track shrinkage and inform purchasing; utilized tracking systems to prepare and maintain records and reports of inventories, price lists, shortages, shipments, and expenditures

COMPUTER TECHNICIAN ARMY NATIONAL GUARD. CLANTON, AL 06/ 2019– 09/17/2021

Produced or assisted other IT staff, Training, or Business partners in the production of user guides and standard operating procedures for the LAN and workstations.

Responsible for the administration, performance, and operation of both PC and LAN hardware and software.

Respond to situations where standard procedures have failed to isolate or fix problem equipment or software installations.

Managed application transfer, testing, resource planning and creation of knowledge objects, ultimately resulting in smooth migration to the new tool enabling faster and easier work on tickets.

COMPUTER TECHNICIAN ACTIVE-DUTY ARMY FORT STEWART, GA 11/10/2015- 05/10/2019

Assisted clients with diagnosis of software and hardware issues and concerns.

Encouraged timely and relevant upgrades for clients’ products as necessary

Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.

Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.

Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs..

EDUCATION Feb 2018 – Feb 2022

Bachelor's Degree in Information Technology, Specializing in Network Management Colorado Tech University, GPA: 3.5

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