Vazgen Kostandyan
Walnut Creek, CA
ad2chs@r.postjobfree.com
HIGHLIGHTS
Excellent verbal and written communication skills.
Clean driving record.
Perfect attendance record
Time management skills.
Ability to work on-call or as needed.
Lifts up to 75 pounds.
PROFESSIONAL EXPERIENCE
Delivery Driver
Doordash, San Francisco CA
08/2020 to Present
Selected the most efficient routes in compliance with delivery instructions
Resolved customer complaints and adjusted orders
Operated motor vehicles in a safe and efficient manner.
Evaluated customer needs and determines appropriate action
Uber Driver
Uber Technologies, Inc., San Francisco CA
01/2012-10/2019
Communicated with passengers and transported them to and from their desired destination ensuring the great customer experience
Maintained vehicle clean and in excellent condition, provided all-time excellent customer service and resolved any customer problematic issues
Loaded and unloaded vehicles, identified and took the shortest and fastest root, demonstrated the ability to remain calm in stressful situations
Achieved and maintained a perfect rider rating
Software QA Engineer
SQA Solution, San Francisco, CA
01/2009-10/2011
Handled many short term test projects while working with smaller size companies.
Responsibilities included test planning and test case generation, automated & manual test execution, hardware configuration, client configuration, usability analysis, problem reporting, and documentation analysis.
Worked with various engineering teams overseas.
Software QA Engineer
Wells Fargo Bank, San Francisco, CA
11/2006-11/2007
Played an active QA role in testing Whole Sale Service View application.
Tested a variety of Commercial Bank Applications created for Internal and External usage.
Worked closely with Project Managers on establishing accurate schedule for QA.
Performed compatibility testing using multiple browsers against different flavors of Windows (Windows 2000, XP and Vista).
Provided QA Production Tech Support during nightly installation validation.
Utilized Quality Center and ClearQuest for bug tracking, documentation and execution of automated tests.
Represented QA in a defect reviews for the ongoing projects.
Created test plans and cases for multiple projects.
Investigated and analyzed production issues reported by Whole Sale in WIDS bug tracking system. Worked with product owners: business partners, development managers and customer support.
Loan Consultant
Preferred Mortgage, Millbrae, CA
2004-2005
Produced high quality loans while providing excellent customer service.
Developed relationships with real estate professionals, builders and other business referral sources.
Analyzed detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk.
Personal Banker/Loan Consultant
Well Fargo Bank, San Francisco, CA
2003-2004
Sold banking products, managed customer portfolios, serviced relationships.
Provided a range of financial and credit services.
Used profiling analysis to identify cross sell opportunities.
* References available upon request.