FATOU DIENG

Arlington Texas

929-***-****

ad2ch9@r.postjobfree.com

SUMMARY of QUALIFICATIONS

●Competent and committed professional, with a proven record of success in assuming increasing levels of responsibility Reliable, adaptable, and possess the ability to learn new systems quickly and take initiative

●Ability to contribute to team effort and create a good working environment

●Customer oriented Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Ability to read and comprehend simple instructions, short correspondence, and memos.

EDUCATION - Associate Degree in Liberal Arts CUNY Medgar Evers 2017

Employees

Clear LLC - Ambassadors

From October 2022- End 10- 2023

LGA Terminal C

●Ability to function autonomously and with integrity keeping the CLEAR's customers and business partners best interests in line

●Strong communication skills and the ability to engage with potential customers and members alike

●Ability to follow detailed instructions and execute to them with 100% accuracy, in a fast paced and constantly changing environment

●Drive membership enrollments through engaging travelers and educating them about the benefits of CLEAR

●Balancing high volume with high quality customer experiences

Prime flight - wheelchair

From October 2021- To September 2022

LGA Terminal C

●Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat

●Push wheelchair passengers to and from gates

●Carry passengers’ carry-on luggage

●Assist with checked and claimed luggage

●Complete any necessary wheelchair or incident reports

Covance laboratory-

From- August, 2020 to July, 2021

8211 Scicor Dr indianapolis, IN 46214

●Continually checking the computer screens for acceptance of scans and potential no reads.

●Address routine issues that arise with printers and ribbons on printing devices.

●Problem solving when system issues arise.

●Accountable for checking expiration and lot information on any items pulled against what is loaded in

Pls Check Cashing Csr

From May 2019 to June, 2020

4701 West 38th street Indianapolis, IN 46254

●Providing outstanding customer service to ensure repeat business

●Maintaining a balanced cash drawer

●Completing all transactions accurately, including cash handling

●Using multiple computer applications to access information and

Southeastran- CSR From March 2018 to April, 2019

5285 Lakeview Pkwy South, Indianapolis, IN 46268

●Call center settings, answering phone

●Scheduling appointments with members for Transportation to and from medical appointments.

●Place orders in the computer system.

Provides information for the provider, along with projected

Stericycle- Call center customer services From: February 2016 to February 2018

670 Executive Drive Indianapolis, IN 46241

●Bilingual phone specialist .

●Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements.

● Establishes policies by entering client information; confirming pricing.

●Maintains communication equipment by reporting problems.

Ifetayo Cultural Arts Academy- Support staff and maintenance

From: September, 2010- August 2015

495 Flatbush Ave 2nd floor Brooklyn NY 11225

●Remarkable ability to deliver a one on one service focused on learning and skills development

●Requisition supplies and equipment needed for cleaning and maintenance duties.

●Work as a team member with Site Coordinator, and other staff

●Ensured staff and other safety by setting out the right symbols.

SKILLS Fluent in French language Interpersonal, oral, and written communication skills Proficiency with Windows and Microsoft and excel applications Sensitive to cultural differences Team player and self-motivated Verbal and written communication skills

Contact this candidate