Scott Lamley

**** ********* *** **

Palm Bay, FL 32909

937-***-****

ad2ch7@r.postjobfree.com

SKILLS

Collaboration, Multi-tasking, Creativity, Critical Thinking, Leadership, Empathy, Patience, Communication, Flexibility, Adaptability.

EXPERIENCE

Sebastian Saltwater, Sebastian, FL - Server

May 2021 - PRESENT

● Server on high volume evening shifts with an average of 50-60 guests per evening and

$2500 in sales.

● Provide excellent customer service, by serving patrons in a timely and friendly manner.

● Protect patrons and the establishment by adhering to food and alcohol safety protocols.

● Promptly and compassionately address customer service issues to ensure positive experiences.

El Meson, Dayton, OH - Manager

June 2010 - December 2020

● Conducted interviews, oversaw the hiring process and ran staff training for 20+ employees.

● Supervised staff, disciplining with oral reprimands, written warnings, and suspension as needed. Maintained 4.5 stars on Google Reviews through reliable communicative staff.

● Connected with local vendors for beer, wine and liquor ordering, staying up to date with new spirits and ran promotions on new speciality drinks each quarter.

● Responsible for overseeing and ensuring positive customer experiences as well as building relationships to foster return customers. EDUCATION

Michigan State University, East Lansing, MI - Medical Technology/Business, B.S. Graduated 1984

REFERENCES:

Marie Castro - El Meson (Professional Reference)

937-***-****

Jonathan Kennedy - Sebastian Saltwater (Professional Reference) 772-***-****

Corrie Storer - (Personal Reference of 8 Years)

937-***-****