Luttenia M. Morgan

*** ****** ******, ****** **** PA 19079

ad2cgq@r.postjobfree.com

267-***-****

SCRUM MASTER

Certified Scrum Master with extensive experience in coaching and empowering software development team in Agile and Waterfall Environment. Driving the adoption and implementation of Agile practices as well as leveraging agile methods with business initiatives to deliver quantifiable results that are sustainable, Proficient in facilitating impediment removal and highly skilled in the use of IT project management.

Neumann University - Bachelor of science Psychology - May 2013

Pennsylvania Institutes of Technology–LPN (Certified) -June 2015

Scrum Alliance-Certified Scrum Master (CSM)

Leading SAFe- Certification

Comcast - Philadelphia, PA

Scrum Master - June 2019 – present

Overview of Valuable Achievements:

Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework

Help to identify blocked or stalled stories and assist the team to resolve issues.

Help determine team capacity from historical data, create work breakdown structure and corresponding activities

Engages with any needed business entity to help remove obstacles to his or her teams being able to deliver on stated goals and helps to negotiate working agreements.

Developed and followed agile project management plan (agile ceremonies) facilitated build requirements log (products backlog) with cost estimates and priority.

Assisting with internal and external communication, improving transparency, and radiating information

Update Agile tracking systems to provide transparency on product and sprint backlogs

Facilitating daily scrum, sprint planning, end of sprint demos, retrospectives and backlog refinement sessions.

Worked closely with the Product Owners to finalize the business process flows and groom the Product backlog.

Guided new Kanban teams in forming and storming and establishing new processes in order to work effectively.

Work with Kanban teams in aligning Infrastructure Kanban Backlogs and defining structure for prioritizing work.

Develop Infrastructure Kanban board that meets the foundational and business roadmap.

Dedicated to continuous process improvement through feedback loops, coaching, retrospectives and individual improvement

United Health Care Group - Philadelphia, PA

Scrum Master – May 2017 - June 2019

Overview of Valuable Achievements:

Coordinated and facilitated Scrum ceremonies, refinement & planning with onshore/offshore teams

Identified and removed impediments that interfered with the ability of the team to deliver the sprint goal

Empowered the teams to be self-organized

Facilitated all Scrum Events, Sprint planning, Daily stand up call, Sprint retrospective & Sprint demo for Stakeholders and other scrum related events.

Assisted team with making appropriate communication through story selections, task, definition, and features selection.

Tracked and communicated team metrics and sprint/release progress to all teams and management.

Coached the team to manage all the sprint artifacts using Jira tool.

Structured user stories, test cases, defects in a hierarchical structure and linked them appropriately.

Provide regular updates to the executive management and steering committee in collaboration with the product manager.

Helped sustained a trusting and safe environment where problems can be raised without fear and people are committed to continuous improvement and collaborative problem solving

Introduced finer Agile concepts such as TDD (Test driven development), BDD, pair programming, Extreme Programming, continuous integration, etc as the team developed more maturity

Devereux Psychiatric Hospital- Malvern, PA

Program Coordinator- July 2014 – April 2017

Overview of Valuable Achievements:

·Organizing and facilitating adolescents' program healthy and living environment.

· Assisted, supported, and instructed adolescents in self-help skills designed to encourage independence.

·Establishing and maintaining a therapeutic rapport with adolescents.

·Tracked Accurate record of adolescents on community life outings, medical appointments, and other recreational activities.

·Tracked adolescents' behavior and communicated progress with team members

·Ensured consumer and guardian participation in development of service plan and personal futures plan.

· Coordinated development of each person(s) served personal futures plan.

·Coordinated scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such.

·Implements/coordinates any necessary plans of correction from a regulatory body.

·Documented consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately.

·Maintained fiscal spending within limits of approved budget, e.g., household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.

Devereux Psychiatric Hospital- Malvern, PA

Mental Health Tech – May 2012- June 2014

Overview of Valuable Achievements:

Provided support to families and deliver treatment through the modality of ABA

Collected data on treatment outcomes and efficacies

Communicated with collaborating providers through care coordination

Educated parents through psychoeducation about their child's disorder

Facilitated referrals to other healthcare and educational providers

Delivered 1:1 client care in the home and community

Attend weekly staff meetings and clinical supervision

Maintained a caseload of no less than 2 families

Gained clinical experience needed to advance in the behavioral health field

Worked within a multi-disciplinary team to facilitate collaborative team approach to treatment

Testing Tools: Confluence, JIRA (Application Lifecycle Management), Bitbucket, Tracker, Microsoft Office, Teams, project management, scrum, agile methodologies, communication, leadership,, software development, project management, communication, React, mangoDB, goland

Software/Systems: Android, IOS, Windows, MS Office Suite, Windows, Scrum, Kanban, SDLC, Rally

Reference

Lisa Togba

Beatrice Fallah

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