Customer Service Administrative Assistant
Resume:
Erica N. Reid
Receptionist and Customer Service
Coordinator
Erica N. Reid
Duncanville TX 75137
************@*****.***
Skills Transferable Technical and Office Skills in the fields of Receptionist, Office Technology, Customer Service, Auto Insurance, Legal, Home Improvement, and Data Communications.
Experience Uber/Driver
February 2022-Present, Dallas, TX
Support customer requests for ride assistance to various areas of the DFWMetroplex.
Clax Dynamics/Customer Service Representative
January 2022-March 2022, Plano, TX
Handled patron calls regarding their transportation fees. Learned professional skills for a challenging work environment. Express Pros/Customer Care Associate
January 2022-Present, Irving, TX
Assisted customers via telephone with their medical requests. Lynx Services / Customer Service Agent
August 2020 - December 2021, Irving, TX
Received multiple calls and assisted customers with their auto and property claims using modern client computer and phone equipment. Kirkendall Dwyer Law Firm / Customer Assistant
April 2019- April 2020, Farmers Branch, TX
Answered and helped customers with their legal needs using dynamic phone and computer technology. Handled difficult and challenging calls as well.
Home Depot / Cashier
April 2018 - August 2018, Dallas, TX
Checked and completed customer items using modern cash register. Page 1 of 2
Education Central Texas Commercial College/ Business Diploma November 1989 - November 1990, Dallas, TX
Learned business etiquette and Administrative Assistant skills. Skyline High School / High School Diploma
August 1985 - August 1989, Dallas, TX
Gained educational knowledge in the Administrative Assistant field. Awards Perfect Attendance and Honor Roll.
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