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Customer Service Representative

Location:
Stockbridge, GA, 30281
Posted:
January 01, 2024

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Resume:

Rayna Barnhart ad2c8q@r.postjobfree.com

404-***-****

Office Manager A1 DUI & Defensive Driving Schools, Forest Park Ga November 21- Current

Registering students for class, writing contracts, creating links that allow students to take live virtual classes and hosting those classes and issuing all certificates at completion. Answering phones and any questions the customer may have, responding to emails, resolving any issues that arise, making sure the schedule is cohesive for fellow coworkers, contacting previous customers to complete their program, tidying the office. Corresponding and confirming instructors for classes, submitting payroll for instructors. Working directly with the state of Georgia Auditors on completed files, and certificates for underage drivers to obtain their license.

Dollar Tree, Jonesboro Ga Assistant Manager August 2020-November 2021

Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager

Food Depot, Riverdale Ga Cashier April 2017-August 2020

The pricing coordinator is responsible for all pricing activities at the location he or she works at. Sending price files to the department scales creating price signs and hanging them throughout the store. Creating and maintaining shelf tags Hanging price change tags.

Wholesale Food Outlet, Forest Park Ga Cashier November 2016- April 2017

Cashier must be able to stand on feet for the whole workday. Clean registers, sweep floors, lift up to 50lbs, work with customers, run registers, process returns and handle credit card transactions.

LC Industries Fort Jackson Base, Columbia SC (Snelling Staffing) Cashier June 2016- October 2016

Stocking/floor interactions with customers, cashier. The company deals with anything from office supplies to furniture to industrial supplies. Must be able to stand on feet for the whole workday. Stocking and pulling inventory from the warehouse. Lifting To 50lbs, work with customers, register, process returns and handle credit card transactions.

China Express, Riverdale, GA Cashier/Customer Service/Delivery Driver Oct 2015 to April 2016

Answer customer’s questions, provide information, compute and record totals and transactions. Count money in cash drawers at beginning and end of shifts, greet customers, maintain clean and orderly checkout areas, issue receipts, receive payments by cash, check and credit cards. Resolve customer complaints, sort, and count and wrap currency, stock shelves, deliver food to customers using my own vehicle, and providing face to face customer service.

Residential Management, Atlanta, GA Assistant Manager May 2013 to July 2015

Assist with the leasing, marketing and resident relations for the community. Posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. Ensure the apartment is ready for residents to move-in on an agreed date. Distribute all company or community-issued notices. Accept rental payments and post rent to the computer, perform any maintenance duties as needed, painting, cleaning apartments and property cleaning.

Allstate Insurance, Atlanta, GA Administrative Organizer Office Support Nov 2010 to Feb 2013

Assist with the day-to-day activities of an insurance office offering property, causality, and homeowners insurance. Interact with incoming customers while providing a pleasant office atmosphere. Answer phones, field daily questions concerning insurance, set up quotes and accept payments in the Allstar database.

Office Team Staffing Solutions, Columbia, SC Administrative Support April 2008 to Mar 2010

Receive incoming deliveries and sort incoming mail, assist with bill paying and telecommunications. Office equipment set up, greets all visitors at the front desk, and answers phones and direct callers’ High level of Excel usage, with a focus on daily, monthly and weekly reporting. Work closely with maintenance and public safety to expedite any requests, emergency calls and maintenance needs. The “First Face” of the company is responsible for creating a great first impression for all who come through the door while providing a welcoming office atmosphere. Process and route invoices for department approval, coordinate all new hire arrival at company, assign office and or cube.

Aquent Staffing, Atlanta, GA Project Specialist/Office Manager Sept 2005 to Oct 2007

Use the SAP system to create purchase orders and goods receipt transactions for Direct Mail and Creative Services in order to properly charge back all or any cost centers while maintaining accurate billing for the company. Process and route invoices for department approval. Work closely with Accounts Payable to ensure payments are received. Produce and distribute the weekly tracking report for direct mail, while verifying jobs by working directly with the vendor obtaining mail reports, postal receipts resolving vendor questions pertaining to invoices and payments.

The Coca-Cola Company, Atlanta, GA Education Specialist/Logistics Coordinator May 1995 to Sept 2002

Assisted with the implementation of the Windows 2000 deployment for the company, managing global mailings of the end user documentation for the Windows 2000 upgrade project. Prepare training classes by ordering and distributing documentation. Maintaining an inventory containing over 30 manuals, 100 handouts and quick references guides, books, tapes and other items specific to each training class. Provide customer service to associates by fielding over 250 telephone calls, 400 emails a month and specializing in person-to-person relations, while focusing on excellence in customer service.

Education: Creek Side High School, Anthem College Online

Certification: Property and Casualty Insurance, Georgia Work Ready Certified Proficient in: Windows, Microsoft Office, Outlook Mail and Calendar



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