Dan L. Armstrong

Mobile: 937-***-****

Email: ad2c8e@r.postjobfree.com

Experience

United States Air Force - Strategic Air Command 1983 - 1987

MyCU Mortgage

A wholly owned subsidiary of Wright-Patt Credit Union, MyCU Mortgage was founded to serve credit unions and their members by providing the mortgage solutions and service the need to become a competitive mortgage lender in your market.

Mortgage Systems Analyst I

April 2021 – Current

Administer, maintain, and support systems and applications including, but not limited to: Black Knight MSP emulator and Director 7, Web Direct, Salesforce, Mortgage Cadence Loan Origination Software (LOS), and OpenClose LOS in order to assist with conversion of Mortgage Cadence LOS to OpenClose LOS

Liaise with department heads, Loan Originators, Compliance, and vendors such as MeridianLink/OpenClose,Fannie Mae, Closing Corp, Black Knight, IDS, IT, and end-users to resolve issues and/or discuss change requests to improve function of loan origination applications.

Contractor – Mortgage Systems Analyst

April 2021 – February 2022

My contract goal was to become familiar with multiple mortgage systems and applications including, but not limited to: Black Knight MSP emulator, Salesforce, and OpenClose loan origination software in order to assist with conversion of Mortgage Cadence LOS to OpenClose

Winsupply

Privately owned and headquartered in Dayton, Ohio. Winsupply is one of America's leading wholesale distributors of plumbing, HVACR, Industrial Pipe, valve and fittings and offers entrepreneurs the opportunity of ownership in a local distribution business.

Senior EDI Analyst July 2019 – April 2021 and EDI Analyst December 2006 – July 2019

•Essential team member in resume review, interviewing, and selection of new EDI Analysts

•Authored standard EDI operating procedures; for IBM mainframe and Gentran for iSeries environment.

•Train internal functional roles, within IT, to promote transparency and better team coverage.

•Liaised with External customers and vendors to recruit and develop new EDI relationships and communicate EDI transaction requirements.

•Work closely with AS400, ERP, and mainframe programmers to resolve any EDI data transmission or processing issues which may arise.

•Ensure the accuracy of EDI transaction data and update as needed.

•Provide timely solution support for escalated issues from the Support Center.

oDetermine root causes, correct data mapping, resulting in reduced number of transmission exceptions and delayed vendor payment.

oResolved trading partners’ complex issues through understanding of business process (Accounts Payable) and EDI technical details.

•Design maps and perform end-to-end testing of EDI 810, 850, 844, 852, 855, and 856 transactions following ANSI X12 standards and approve for implementation.

Web Administrator/Telecom System Management at Winsupply

September 2000 - March 2007 (6 years 7 months)

Web:

•Managed the dual roles of Web Administrator and Telecom Administrator concurrently.

•Provided site design and developed content for over 50 branch websites. Expanded design and content of company intranet.

•Served as intranet trainer and technical consultant for all locations.

•Ensured relevance of content for all corporate websites

•Orchestrated efforts to optimize security levels within the Intranet in conjunction with Domino developers.

•Partnered with diverse departments and Domino Developers to implement new applications.

•Extended Intranet content to include online payroll advice, training calendars, and Accounts Payable Portal.

•Tracked and monitored the performance of all websites.

•Provided support for company websites, portals and intranet.

Telecomm:

•Planned and coordinated upgrades for the InterTel phone systems. Monitored vendor through firmware and software installations.

•Provided after hours support for the phone systems of regional and corporate headquarters and support for issues escalated by the Support Center.

•Upgraded telecom systems to VOIP for headquarters and regional offices.

Help Desk Analyst

March 1999 - September 2000 (1 year 7 months)

Provided support for:

•AS 400 and associated Applications

•In-house ERP

•PC hardware and software.

•Tested AS 400 programs for reported bugs and reported findings to IT staff.

Automotive Technician Positions Dayton, Ohio

1987 to 1999 - Tuffy Muffler, Serra Chevrolet, USA Tire, Kettering Automotive.

United States Air Force

Honorably Discharged Heating Systems Specialist

Sept 1983 – 1987

Education

Sinclair Community College, Dayton, Ohio

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