Michelle Vincent

Clarksville, TN *****

ad2c85@r.postjobfree.com

+1-435-***-****

I am a self starter with strong organization skills and attention to detail. I have a positive energetic personality. I am very efficient at multi-tasking and working well with others .

Authorized to work in the US for any employer

Work Experience

Restaurant Manager

Switchback Group - Springdale, UT

July 2022 to Present

Opening and closing restaurants

Greeting customer and managing guest reservation and POS system Enforcing all rules, regulations and policies

Supervising server as need throughout the day and evening to maintain table rotation Closing out server reports and cash handling

Checking stock levels of the kitchen to make sure no outages of product to be sold for lunch and evening shifts

Monthly and weekly liquor inventory

Training new-hires in menu items, use of POS system and service standards Building an excellent working relationship with front and the back of the house personnel Working at a rapid pace while maintaining attention to detail and the ability to multi-task Assisting with recruiting all FOH personnel

Assisting with marketing and promotions

Scheduling monthly training meeting

Maintenance

Zion National Park - Springdale, UT

April 2021 to June 2022

Repair and fix toilets and faucets

Clean and organize restrooms

Stock closet with supplies as needed

Clear park of all trash waste

Clean firepits

Run floor machine

Use vacuum pack and blower when needed

Use hand tools when needed

Food & Beverage Manager

Undercanvas - Virgin, UT

November 2018 to April 2021

Scheduled, trained and hired all new employees

Purchased food, specialty items and liquor from local vendors Maintained and controlled all inventory

Managed invoices for accounting

Entered all tips and payroll weekly to ADP

Oversaw all food preparations and monitored all safety protocols Created specials for breakfast, dinner, and dessert menu Reported sales to district manager

Order supplies for housekeeping such as paper towels, toilet paper, soap, and cleaning supplies Receives, unload, and process shipments and deliveries Head Baker/Prep Cook

Café Soleil - Springdale, UT

March 2017 to November 2018

Head baker for preparing organic healthy pastries

Provided friendly and attentive service

Displayed enthusiasm and knowledge about the restaurant's menu and products Developed unique recipes and confections to set bakery apart from competition Assisted with creating promotions to highlight bakery offerings and drive sales Weighed, packaged and labeled meat and seafood products, following proper dating procedures Demonstrated genuine hospitality while greeting and establishing rapport with guests Managed opening and closing shift kitchen tasks

Prepared ingredients for menu items

Restocked inventory and ingredient items as needed Distributed food to wait staff in a timely manner

Supported waitstaff and other team members in completing tasks Bakery/Deli Manager

Sol Foods Market - Springdale, UT

February 2016 to March 2017

Guaranteed all baked goods were cooked according to customers tastes and needs Managed all baking operations professionally and handled all problems confidently Maintained and controlled inventory of baked goods Maintained high standards of cleanliness and sanitation Delivered quality service by providing a warm and welcoming environment Inventoried and restocked items throughout day

Prepared, cut, weighed and wrapped deli meats and cheeses Unloaded trailers, received merchandise, verified orders and break down products Retail Store Manager

Desert Pearl Inn - Springdale, UT

April 2012 to January 2016

Trained new employees on proper protocols and customer service standards Coordinated with day management regarding on-going issues Completed routine store inventories

Submitted orders for new inventory

Followed merchandising guidelines to present visually appealing displays Supervised and directed all merchandise and shipment processing Completed all point of sale opening and closing procedures, including counting the contents of the cash register

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices

Education

East High School - Salt Lake City, UT, US

August 1984 to June 1988

Skills

• Housekeeping management

• Cost control

Certifications and Licenses

ServSafe

Food Handler Certification

TIPS

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