Call Center Customer Service

Tracy Ann Harvey

**** **** ******** ****** *******, Arizona 85031

************@*****.***

623-***-****

Call center experience: B2B and B2C. Experience in inbound and outbound calls. Customer service experience in resoloving customer issues and submitting customers orders with autoshipments. Setting appointments. I can type 40 to 60 words a minute. I am patient and driven to get the job done. Team leader. I also have volunteer time with helping at a women’s recovery program.

SKILLS

Leadership

Microsft, excel, power point

Computer Skills

Able to navigate mulitple platforms and screens

Open to learn and teachable

Call Center Experience

Type 40-60 wpm

Core Strenghts

Flexibiliity Self-Motivated

Team work skills Responsible

Strong work ethics Determined

Dependable Adaptability

Volunteer Experience

Curently I volunteeer at a womens recovery program where I pass medication out, handle assigning chores, and peer support. The program offers the tools and resources to change. We work with addicts, menatl health patients, nad women who have had domestic violenec issues.

Work Experience

Triton Technologies 4/2016 thru 7/2021

Valor Global 7/2021 Current

Sand Dollar Thrift store 9/2011 thru 2/2014

Volunteer Sand Dollar Discovery House 9/2011 Current

ACCOMPLISHMENTS

Alpha Beta Kappa Honor Society

The National Honor Society Leadership & Success

The Golden Key Honor Society

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