Security Officer Customer Service

ISURA TIFFANY HINES RESUME

Marietta, GA ***** 470-***-**** *******************@*****.***

SUMMARY

I'm skilled in many different varieties of fields down from Security, Cashiering, Warehouse assistant, Cooking. I'm very good at multitasking working in fast paced environment, fast learner, team player Hardworking with excellent materials handling, shipment preparation skills. Experienced in picking orders,Electric Pallet Jack Operator, Assembling pallets, preparing containers. Delivers accurate inventory counts, maintains detailed warehouse records. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Protective Security Guard with over 3 years of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices. Organized warehouse assistance experienced in safely moving materials in high-volume warehouse environments. Strong knowledge of inventory management as well as shipping and receiving procedures. Ambitious and hardworking with drive to deliver top-quality results.

SKILLS

Packaging equipment

Security Guard

Scanner operation

Hazardous material safety skilled

Dock,Truck loading, unloading

Electric Pallet Jack Operator

MEDICAL KIT PACKER

Pallet jack safety, assembly

Cash drawer management

Bagging and packaging

Receiving and Processing

Shipping and Receiving

Customer Service

Invoice Verification

Order Accuracy

Excellent Communication

Data Entry

Product Signage and Labeling

Record keeping and

Documentation

Safety Procedures

Regulatory Compliance

Shipments

Problem-Solving

Damage Reports

Material Loading and Unloading

Shipping and Receiving

Associate

Sorting and Labeling

Picking and Packing

Order Status Updating

Product Selection

Inventory Auditing

Loss Prevention

Friendly, Courteous, Team Player

Fast Learner,Hard Worker,Honest

Palletizing

EXPERIENCE

05/2023 to Current Warehouse Associate

Staples Smyrna, GA

Packed and labeled merchandise to prepare for loading and shipment to customers.

Used pallet jacks to move items to and from warehouse locations. Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Packed materials and items in designated crates and boxes and properly sealed and labeled crates.

09/2022 to 10/2022 Warehouse Worker

GXO Fairburn, GA

Filed correspondence and reports in accordance with corporate classification system.

Received and distributed incoming mail, messages and packages to appropriate individuals.

Coordinated company records and resources to assist team members with special projects.

Performed data entry and recordkeeping tasks to track company correspondence and updates.

Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.

Sorted and distributed mail to internal staff and prepared outgoing mail. Wrote, recorded and proofread business communications, documents and data.

Sorted incoming shipments and separated packages by size, type and destination within warehouse.

Reviewed packing slips and other documentation to properly box requested items for shipment.

Logged packaging activities and filed reports in company databases. Utilized factors such as package shape and final destination to sort into correct bins for delivery.

Verified record copies before handing each over to check for and remove unnecessary details.

Transmitted information or documents to customers through email, mailings or facsimile machine.

Answered questions and fulfilled requests with friendly and knowledgeable service.

Operated power material handling equipment to accurately select and palletize loads.

08/2022 to 09/2022 Warehouse Worker

Hello Fresh Warehouse Marietta, GA

Worked at fast and steady pace to meet production goals. Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.

Followed safety procedures while working in noisy and dusty environments to operate machines and tools.

Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.

Utilized equipment to create and detect faulty products with minimal failures.

Completed accurate assembly work by positioning and aligning components.

Prepared required documents and reviewed for accuracy. Performed packing and labeling duties by safely operating all appropriate equipment.

Actively took part in training classes and workshops, met one-on-one with vendors and delivered employee training on process equipment. Responded to coding questions from callers and other internal departments.

Maintained high accuracy rate on daily production of completed reviews.

Quickly responded to staff and client inquiries regarding CPT codes. Maneuvered forklift over and around loaded pallets, boxes and other materials.

Operated power material handling equipment to accurately select and palletize loads.

Packaged, labeled and tagged goods before transfer. 06/2022 to 08/2022 Warehouse Worker

Q2 Solutions Marietta, GA

Supported special projects upon request from department manager. Reviewed pilot defects with technical and quality assurance to establish metrics for production.

Drafted work orders, validation protocols and other technical documentation.

Verified documents and analyzed data in response to queries regarding client applications.

Prepared trays, instrument packs and surgical sets. Sterilized medical equipment and properly handled contaminated materials.

Installed and set up medical equipment with necessary hand tools. Set up and used paper-cutting, laminating and folding machines to hasten workplace operations.

Examined printed copy for correct ink density, position on paper and registration.

Determined and implemented techniques to improve medical records retrieval process.

Compiled and coded patient data using standard classification systems.

Set up patient charts and documented information in various company software.

Obtained serum or viral swab samples for analysis. Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique. Consulted with pathologist for diagnosis upon discovery of abnormal cells.

Maintained fully-stocked phlebotomy cart, carrier and station. Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.

Packaged items with appropriate materials to prevent damage during shipping.

Read orders to obtain item numbers and located merchandise in bins or on shelves.

Cleaned and organized aisles, work stations and floors to promote operational productivity.

Tracked outgoing orders to provide shipping status to customers. Moved large and bulky items manually or with electric pallet jacks . 05/2019 to 06/2022 Warehouse Worker

Amazon Lithia Springs, GA

Loaded packages onto pallets and into staging areas as directed Assisted other team members in navigating large loads Unloaded items and goods from trucks into main storage area for transfer to shelves

Promoted workplace safety by reporting or mitigating hazards for heavy equipment use

Monitored work areas for cleanliness and functionality and removed obstacles for safety.

Received deliveries, scanned packages and updated orders in internal database.

Generated warehouse shipping documents, packing lists and invoices. 11/2018 to 05/2019 Picker & Packer

Stitch Fix Atlanta, GA

Promoted workplace safety by reporting or mitigating hazards for heavy equipment use

Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners. Performed labeling duties to ensure proper identification of boxes and pallets

Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers Picked products from designated locations using various tools and transferred to appropriate areas for further processing. Fulfilled orders quickly to accomplish challenging daily objectives. Packed fragile items with bubble wrap to prevent breakage during shipping.

Pulled merchandise to fulfill orders to specification. Accepted, processed and filled orders quickly and accurately. Operated handheld scanners to track merchandise throughout fulfillment process.

04/2017 to 06/2018 Package Handler, Assembly Line,others Randstad Staffing Kennesaw, GA

Used hand-held scanners and physical logs to accurately track item movements

Ensured package containers were loaded into forklifts and transported into packaging areas

Sorted items according to its destination

Assembled, sealed and loaded packages into correct trucks Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements

Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight

Conducted inventory transactions using scanner gun. 08/2016 to 10/2017 Printer Operator

SMX Staffing MARIETTA, GA

Prioritized workload to achieve maximum output and meet customer deadlines.

Performed copying tasks and binding for finishing work. Adjusted equipment and computer interface to print various sized projects using different paper stocks.

Enabled printing by loading materials and setting inking mechanisms to complete work orders.

Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.

Exceeded posted goals of books per hour for machine operations. Inspected digital files in printer software to optimize functionality. Verified ink specifications, inked presses, changed ink and adjusted ink flow.

Maintained machines in good working order by cleaning, lubricating and adjusting.

Operated power material handling equipment to accurately select and palletize loads.

Prepared finished stock for shipment by identifying, pulling and packing product.

Maneuvered forklift over and around loaded pallets, boxes and other materials.

Used handheld scanners for warehouse management system compliance.

03/2014 to 10/2015 Security Guard

Dupree Security Group ATLANTA, GA

Secured personnel and premises by inspecting buildings and patrolling property.

Addressed problems quickly and reported clear information while working under minimal supervision.

Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Investigated reported incidents to protect company assets. Monitored access control systems and key code records for suspicious activities.

Warned persons of rule infractions or violations and evicted violators from premises.

Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.

Verified photo IDs and tickets to allow guests passage. Guarded restricted areas to prevent unauthorized entry. EDUCATION AND TRAINING

2019 High School Diploma

Georgia Cyber Academy College Park, GA

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