UZMA KHAN

Austin, TX

512-***-****

ad2c6u@r.postjobfree.com

SUMMARY

A results-oriented PROJECT MANAGEMENT PROFESSIONAL with a demonstrated track record of achievement in project management, streamlining operations, managing schedules, resources and budgets to ensure maximum customer satisfaction and business revenue. Expertise in coordinating diverse global teams and resources to achieve business objectives. Extensive experience in managing software development as well as infrastructure projects, managing customer requirements, Quality Assurance, process improvement, SCRUM, Agile methodologies and Lean processes. Deep experience in managing third party vendors, contracts & licenses. Proven aptitude for implementing innovative solutions to deliver business value impacting top and bottom lines. Specific skill set also includes:

• Data Analytics/Tableau

• Project Delivery

• Dev Ops/SDLC

• Executive Communication

• ServiceNow

• Jira/Confluence

• Budget Management

• Waterfall Methodology

• Resource Planning

• GitHub

EXPERIENCE

KYNDRYL - IBM Corporation., Austin, Texas

Cloud platforms and IT services company recently spun off from IBM Project Manager, 2019-Present

Responsibilities include managing large cross functional global project delivery to Kyndryl/IBM clients KAISER PERMANENTE HEALTHCARE ANALYTICS SaaS SOLUTION:

• Created budgets, project plans and sprint plans to deliver a configurable healthcare analytics SaaS solution to integrated managed care consortium client Kaiser Permanente. Responsibilities include managing client requirements and configuration, incorporating Identity & Access management and Analytics in the solution. Managed a cross functional global team and led the team through multiple biweekly sprints. Project is scheduled to be completed in Aug 2021 on planned time and budget. WATSON SYMANTIC ANALYTICS DELIVERY:

• Led multiple global project teams in delivering Watson Explorer Symantic Analytics solution to the clients. Created charter, schedule, budgets and contractual deliverables. Led planning, tracking, change control, and risk management. Responsible for managing all project resources, including subcontractors and for establishing an effective communication plan with the project team & the client. Provided day to day direction to the project team and regular project status and dashboard to the clients and the Executive sponsors. Completed the project with agreed upon deliverables to the clients which resulted in $50M annualized revenue to the Business Unit.

Uzma Khan, Page 2

COSTA RICA PRODUCT CENTER:

• Part of a Strategic Program team to open a new product center in Costa Rica. As a project manager my responsibilities are to manage the HR project work stream as it relates to creating a fully functioning technology team. Worked with the Executive team to create the project plan including defining job openings, job descriptions, hiring plans, compliance requirements, onboarding processes, hiring and onboarding schedule. Created Executive level dashboards as well as on going status reporting for key stakeholders. Project got completed with the establishment of fully functional product center. 360 Training., Austin, Texas

Technology company providing e-learning SaaS solutions Project Manager, 2016 - 2018

• Responsible for end to end project management of Public Vertical projects. Managed 10 resources on 2 different teams. Key responsibilities included:

o Planning Project Resources

o Daily Standup, Sprint Planning and Retrospective o Tracking and monitoring

o Understanding requirements properly

o Work to reach the project goal

o Process checking master and quality master

o Lead the meetings and resolve issues

o Resolution of conflicts and impediments

o Communication and Managing reports and necessary documentation QA Analyst, 2015 - 2016

• Responsible for Quality Assurance in a cross-functional team developing a SaaS application that combines data from different sources and ERP packages: o Extensively tested system functionality and integration o Tracked and logged system defects and assisted team through resolution of issues o Created and executed user tests cases and test scenarios for system integration o Validated business and system requirements against system functionality o Implemented SQA strategies in the UAT phase

o Responsible for identifying the severity and priority of defect queue o Responsible for generating related documentation. EDUCATION

PRESTON UNIVERSITY

B.S., Computer Science

CERTIFICATIONS

Project Management Professional - IBM

Certified SCRUM Master