Janet Weaver

Ellenwood, GA ***** ad2c6t@r.postjobfree.com 470-***-****

Summary

Experienced leader in the QSR industry. I strive to increase sales, control costs, meet and exceed goals, and outstanding customer service.

Experience

General Manager, HMS Host, ATL airport

2021 to Present (Part Time) and 2005 – 2011 (see below)

•2nd job

•Working in multiple concepts part time, as airport traffic picks up in the pandemic

•Train new employees, as well as general staff on new procedures to promote customer satisfaction

•Control costs, run profitable operations

General Manager, Checker’s - Decatur, GA

2020 to Present

•Hired as General Manager, run consistent operations

•Selection and training of staff to provide customer satisfaction

•P&L, budget attainment through cost effective practices

General Manager, KFC - Decatur, GA

2016 to 2020

Annual Sales Volume: $2.5 Million

•Hired in as General Manager.

•Responsible for all daily Front-Of-House and Back-Of-House operations including hiring, scheduling, and training 15+ employees and Managers; inventory, ordering, budgets, and P&L reporting.

•Increase sales and profits, maintain and reduce costs, improve speed of service.

•Supervise and coordinate the activities of worker and encouraged team concept

•Quickly resolve customer issues while maintaining excellent customer care and service

•Effective use and implementation of company tools and systems with positive results, i.e. Food Cost

•Consistently met and exceeded goals, while meeting the needs of workers and customers

General Manager, HMS Host, Chow Baby - Atlanta, GA

2011 to 2016

Annual Sales Volume: $3.5 Million

•HMS Host was affiliated with Chow Baby - employed at both concepts

•Controlled labor and increased sales through suggestive selling

•Trained, coached and mentored several employees

•Worked in a fast-paced environment

•Committed "team player"

Multi-Unit General Manager, HMS Host, Atlanta Airport, GA

2005 to 2011

4 Million

•Managed 2 Burger Kings, a Blimpie's and Cinnabon coordinating sales distribution by establishing sales territories

•Trained new employees, as well as general staff on new procedures to promote customer satisfaction

•Maintain budgets and payroll records, and review financial transactions to ensure that expenditures are authorized

•Investigate and resolve complaints regarding food quality, service, or accommodations

•Assisted subordinates and supervisors in identifying and resolving problems

Store Manager, McDonald's - Riverdale, GA

1998to 2005

General Manager, Hardee's - Savannah, GA

1993 to 1998

Education

Associate in Associate Savannah Tech - Savannah, GA 2000

Bachelor's degree in Business Administration

Certifications and Licenses

ServSafe

2016 to 2022

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